Clinic Coordinator

Border Health Clinic Front Office Supervisor

Supervise and oversee the day-to-day operations of the Border Health Clinic's services front office. Plan and coordinate a variety of service functions related to front desk operations to include scheduling staff, training, assisting patients, maintaining medical records, and ordering office and medical supplies. Comply with Health Insurance Portability and Accountability Act (HIPAA) and Occupational Safety and Health Administration (OSHA) rules and regulations. In-person work on campus is an essential function of this position.

Supervise and schedule rotating part-time, work-study students and volunteers as they perform front office duties. Assist and register walk-in patients per registration protocol, policy and procedures. Serve as back up for front office duties to including: providing and collecting registration and medical history forms, scheduling appointments, answering incoming calls and routing them as needed, handling payment deposits, and maintaining accounting records.

Train assigned staff, work-studies, and volunteers in appropriate patient care customer service, patient intake services, exam room care/sterilization and stocking. Assist in taking patient vital signs, weight and height, drawing blood, and administering immunizations.

Receive and track all ordering and receiving of office and medical supplies, medical equipment, and medications purchased for the clinic. Act as liaison between various suppliers and other community organizations.

Collect and audit data for monthly reporting for reimbursement and payment to Project Arriba, Work Place Literacy and University Medical Center (UMC). Log and track immunizations for reporting purposes to UMC.

Maintain patient database and Medical Director Site visit patient list to include creating and maintaining medical records for the Rio Grande Border Health Clinic in compliance with clinic procedures, HIPAA, and laws governing handling of medical records.

Coordinate and oversee the storage, transportation, and delivery of various specimens to area laboratories. Responsible for the proper disposal of hazardous materials for the clinic in compliance with OSHA rules and regulations and college policies and procedures.

Collect payments for services rendered, assist patients with kiosk payment, direct patients to the cashier, and process refunds. Issue cash receipts and make bank deposits. Update the Nursing Clinic Manager on any front office concerns or problems involving the clinic.

Assist with coordinating community events such as titer clinic and health fairs. Perform other job-related duties as assigned.

Required Qualifications:

Associate's Degree or higher and three (3) years of related experience preferably in a medical or dental clinic, physician or dental office, or hospital setting or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities. Preferably in a medical or dental clinic, physician or dental office, or hospital setting. A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.

Current certification or license as a Registered Medical Assistant (RMA) or Certified Medical Assistant (CMA), Registered Dental Assistant (RDA) or Certified Dental Assistant (CDA), Licensed Vocational Nurse (LVN), Licensure or certification in another nursing or allied health field may also be acceptable.

Ability to communicate clearly and effectively.

Ability to supervise and train staff.

Knowledge of HIPAA and OSHA rules and regulations.

Knowledge of inventory control.

Knowledge of medical terminology.

Ability to establish and maintain effective working relationships with staff, faculty, and the public.

Ability to maintain confidentiality of work-related information and materials.

Word processing, data entry, telephone, and computer experience.

Special Conditions:

This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures. Must possess or obtain a valid Texas driver's license. Must pass a drug screening.

Other Requirements:

Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline. COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted. If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.

A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation). Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework. Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered. Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging. In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed. The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.

Physical Requirements: While performing the duties of this job, the employee is regularly required to walk, sit; use hands to handle, or feel, reach with hands and arms and talk or hear. The employee is frequently required to stand. The employee is occasionally required to climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Benefits

Full-Time Staff Positions: The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, vacation, and sick leave accrual plan. Full-Time Faculty Positions: The College offers a highly competitive compensation program, a benefits package including retirement, health/life/dental insurance, staff scholarship, tuition reimbursement, and sick leave accrual plan.