Parking Enforcement Officer

Parking Enforcement Officer LAZ Parking - Aurora, Colorado | $20.00 per hour Schedule: Monday-Friday, 8:00 a.m.-4:00 p.m. $20/Hour | Weekday Schedule | Paid Training Help Keep Aurora's Parking Facilities Safe and Organized At LAZ Parking, our Parking Enforcement Officers help maintain safe, accessible, and properly managed parking facilities. This position combines parking enforcement, customer service, property monitoring, and detailed reporting. If you are observant, dependable, comfortable working independently, and confident communicating with the public, this could be the perfect opportunity for you. Why Join LAZ? Starting pay of $20.00 per hour Consistent Monday-Friday, 8:00 a.m.-4:00 p.m. schedule Paid training provided PayActiv-access your earned wages before payday Free company uniforms Growth opportunities with a national industry leader Active work environment-no desk required Supportive team culture focused on success Full-time benefits, including medical, dental, vision, PTO, and 401(k) The Spirit of the Position As a Parking Enforcement Officer, you will patrol assigned parking areas, identify parking violations, issue citations when appropriate, and help ensure parking rules are followed consistently. You will also assist customers, monitor the property for safety concerns, document incidents accurately, and communicate with supervisors regarding unusual activity or operational issues. Professionalism, good judgment, attention to detail, and respectful communication are essential to succeeding in this position. What You'll Do Parking Enforcement Patrol assigned parking facilities and surrounding areas on foot or as directed. Monitor vehicles for compliance with posted parking rules, permits, restrictions, and payment requirements. Issue parking citations accurately and consistently according to company procedures. Verify license plates, parking permits, payment information, and vehicle details. Identify vehicles parked in unauthorized, restricted, reserved, fire-lane, or accessible spaces. Document violations using handheld enforcement devices or other assigned equipment. Take clear photographs and record accurate information to support issued citations. Report abandoned, damaged, suspicious, or improperly parked vehicles. Follow established procedures when vehicles may require towing or additional action. Complete enforcement reports and daily activity logs accurately and on time. Customer Service Communicate parking rules clearly, calmly, and professionally. Answer questions about parking regulations, citations, payments, and facility locations. Provide directions and assist customers with general parking-related concerns. Treat every customer respectfully, including during difficult or confrontational situations. Use a positive, solution-focused approach while maintaining consistent enforcement standards. Contact a supervisor when an issue requires additional assistance or escalation. Safety and Property Monitoring Monitor assigned properties for safety concerns, suspicious activity, and potential hazards. Report damaged signs, lighting problems, broken equipment, blocked areas, or maintenance concerns. Help maintain safe and organized vehicle and pedestrian traffic flow. Remain aware of your surroundings while working independently. Follow all company safety procedures and emergency-response guidelines. Contact the appropriate supervisor or emergency personnel when necessary. Teamwork and Professionalism Arrive on time, in uniform, and prepared for every scheduled shift. Work independently with minimal supervision while remaining connected with the team. Communicate clearly with supervisors and coworkers regarding enforcement activity and property conditions. Use company equipment responsibly and report technical problems promptly. Follow all LAZ Parking policies, procedures, and professional standards. Assist with additional operational duties as assigned. What We're Looking For Observant and Detail-Oriented You notice parking violations, safety concerns, and unusual activity while maintaining accurate records. Professional and Customer-Focused You communicate respectfully and remain calm when assisting customers or explaining parking rules. Reliable and Self-Motivated You are comfortable working independently, managing your assigned area, and completing responsibilities without constant supervision. Fair and Consistent You apply parking rules accurately and consistently while using sound judgment. Safety-Minded You remain aware of your surroundings and understand the importance of maintaining a safe environment for customers, employees, vehicles, and pedestrians. Qualifications Required Customer service experience. Ability to work Monday through Friday from 8:00 a.m. to 4:00 p.m. Ability to communicate effectively in English. Strong interpersonal and conflict-resolution skills. Ability to remain calm and professional during challenging interactions. Ability to work independently and manage multiple responsibilities. Strong attention to detail and accurate documentation skills. Ability to operate a handheld device or learn parking-enforcement technology. Reliable transportation to and from work. Ability to understand and follow company policies and enforcement procedures. Preferred Previous parking enforcement, security, parking, hospitality, retail, or customer-facing experience. Experience using mobile devices, handheld ticketing systems, or payment-processing equipment. Experience working outdoors or independently. Experience completing incident reports or other detailed documentation. Physical Requirements This position requires the ability to: Stand and walk for extended periods throughout the shift. Patrol parking facilities and outdoor areas regularly. Work outdoors during varying weather conditions. Lift, push, and pull up to 25 pounds. Bend, squat, stoop, and move frequently throughout the workday. Safely use handheld enforcement equipment. Remain alert and aware of surrounding activity. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. Benefits All Employees Team atmosphere Growth opportunities PayActiv-access earned wages before payday Paid training Free company uniforms Employee Assistance Program Health coaching resources Smoking cessation program Full-Time Benefits Medical, dental, and vision coverage 401(k) Paid time off Short-term disability Long-term disability Part-time employees averaging at least 30 hours per week may become eligible for benefits after six months of employment. Start Your Career with LAZ Parking If you are looking for an active weekday position offering competitive pay, independence, paid training, and opportunities for advancement, we would love to hear from you. LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity to all persons regardless of race, color, religion, sex, national origin, disability, age, genetics, veteran status, or any other characteristic protected by federal, state, or local law. No question in our application process is used to limit or exclude an applicant's consideration for employment on such grounds. LAZ Parking participates in E-Verify. #J-18808-Ljbffr