Patch Management Administrator

Patch Management Specialist

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members' drive and optimism. Together we can make a difference in the financial future of our communities. Apply today!

The Patch Management Specialist is responsible for supporting the Bank's endpoint patch management lifecycle to ensure timely, controlled, and compliant deployment of operating system, firmware, and application patches across the enterprise environment. This role performs endpoint patch installations, monitors patch deployment progress through completion, troubleshoots issues, coordinates remediation efforts, and conducts or supports post-patch application testing to validate system stability and business functionality.

Essential Functions

• Patch Deployment
• Patch Monitoring
• Post-Patch Validation
• Governance and Compliance

Qualifications

Education

Bachelor's degree in information technology, Computer Science, Information Systems, Cybersecurity, or a related field preferred. Relevant certifications are a plus, such as Microsoft, endpoint management, ITIL, cybersecurity, or systems administration credentials.

Experience

Minimum 5 years of experience in patch management, endpoint administration, systems administration, desktop engineering, or a related IT operations role. Experience with enterprise endpoint patch deployment and remediation in a controlled production environment using Intune and SCCM. Experience monitoring patch compliance and resolving deployment issues. Experience supporting post-patch testing and validation of endpoint and application functionality. Experience in formal IT governance, change management, and audit/compliance environments preferred.

Skills/Ability:

Strong knowledge of endpoint patch management tools, processes, and best practices. Knowledge of Windows endpoints, common enterprise applications, and endpoint management platforms, specifically SCCM and Intune. Familiarity with vulnerability remediation and coordination with cybersecurity teams. Ability to troubleshoot patch failures, compatibility issues, and endpoint performance problems. Strong analytical skills to track, monitor, and report patch deployment metrics. Understanding of change management, incident management, and operational support processes. Ability to perform structured application testing and document results accurately. Strong organizational skills and attention to detail. Effective written and verbal communication skills. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong collaboration skills with technical teams and business stakeholders. Familiarity with endpoint security and vulnerability management tools. Scripting or automation experience to support patch deployment and reporting is a plus. Experience in banking, financial services, or other regulated environments preferred.

Other Details

$47.40 – $50.05 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.