PRN Patient Service Representative

Job Description

Job Description

Looking for flexible work where you can make a real difference in patients' lives?

At Integrated Physical Therapy , our Patient Service Representatives are much more than a front desk team.

They are the first smile patients see, the calming voice on the phone, and the people who help patients navigate scheduling, insurance, and the beginning of their recovery journey.

We're looking for an energetic, compassionate, detail-oriented PRN Patient Service Representative who enjoys helping people and thrives in a fast-paced healthcare environment.

Whether you're looking for supplemental income, flexible hours, or an opportunity to join an incredible team, we'd love to meet you.

Quick Facts

• $16–18/hour (based on experience)
• Flexible PRN schedule
• Hours may include daytime and evening coverage
• Monday-Friday
• Coverage opportunities at our King of Prussia, Bryn Mawr, and Exton clinics
• Paid training
• Supportive, team-oriented culture
• Opportunity for additional hours as the company continues to grow

What You'll Do

As a Patient Service Representative, you'll help create an exceptional patient experience by:

• Greeting patients with warmth and professionalism
• Answering incoming phone calls
• Scheduling appointments efficiently
• Managing patient registrations and intake paperwork
• Verifying insurance benefits and obtaining authorizations
• Collecting copays and patient balances
• Communicating with therapists regarding scheduling needs
• Maintaining accurate patient information in our electronic medical record
• Helping keep the clinic organized and running efficiently

Preferred Qualifications

Experience in healthcare, medical reception, customer service, or administrative support is preferred—but not required.

Experience with:

• Medical scheduling
• Insurance verification
• Electronic medical records (EMR)
• Customer service

is a plus, but we're happy to train the right person.

About Integrated Physical Therapy

Integrated Physical Therapy is a therapist-owned outpatient orthopedic practice committed to delivering exceptional patient care while creating an outstanding workplace for our team.

Perfect For Someone Who...

• Wants flexible supplemental income
• Is returning to the workforce
• Is a college student with daytime availability
• Is retired but enjoys staying active
• Already works part-time and wants additional hours
• Enjoys working with people in a positive healthcare environment

Apply Today!

If you're looking for a flexible position with a team that values people, professionalism, and exceptional patient care, we'd love to hear from you.