Nurse Liaison (RN)-Hospice-Business Development

Job Description

Job Description

Build Relationships. Advocate for Patients. Expand Access to Compassionate Hospice Care.

RVNAhealth is seeking an experienced Hospice Nurse Liaison (RN) to serve as both a clinical expert and business development professional, helping patients gain timely access to compassionate hospice services throughout Fairfield County, Connecticut.

In this highly visible, community-based role, you'll partner with hospitals, skilled nursing facilities, assisted living communities, physician practices, oncology programs, and other healthcare providers to educate referral partners, identify hospice-appropriate patients, and facilitate seamless transitions into hospice care.

If you're passionate about hospice, enjoy building meaningful professional relationships, and want to make a lasting impact on patients and families during life's most important moments, we'd love to meet you.

What You'll Do

As the Hospice Nurse Liaison, you will serve as a trusted clinical resource while developing and strengthening referral relationships throughout the community.

Relationship Development & Business Growth

• Develop and maintain strong partnerships with hospitals, physicians, case managers, discharge planners, skilled nursing facilities, assisted living communities, oncology practices, and other referral sources.
• Conduct regular outreach and facility visits to strengthen relationships and identify opportunities for hospice referrals.
• Educate healthcare professionals on hospice philosophy, eligibility guidelines, Medicare hospice benefits, symptom management, and RVNAhealth services.
• Represent RVNAhealth at community events, networking functions, healthcare meetings, and professional organizations.
• Identify new referral opportunities and support strategic hospice growth initiatives.
• Collaborate with leadership to achieve referral, census, and market development goals.

Clinical Liaison Responsibilities

• Identify patients who may benefit from hospice services based on disease progression and goals of care.
• Collaborate with physicians and interdisciplinary care teams to facilitate timely hospice referrals and admissions.
• Educate patients and families regarding hospice services, benefits, and end-of-life care options.
• Support smooth transitions from hospitals, skilled nursing facilities, assisted living communities, and physician practices into hospice care.
• Serve as a clinical resource regarding hospice eligibility, symptom management, advance care planning, and Medicare hospice benefits.
• Coordinate closely with intake, admissions, and hospice clinical teams to ensure an exceptional referral-to-admission experience.

Strategic Market Development

• Monitor referral trends and identify opportunities to increase hospice awareness and utilization.
• Maintain accurate referral documentation and activity within CRM and agency systems.
• Provide leadership with market intelligence, referral feedback, and community insights.
• Support educational initiatives focused on hospice, serious illness management, caregiver support, and advance care planning.

What We're Looking For Required Qualifications

• Current Connecticut Registered Nurse (RN) license.
• Minimum of three years of clinical nursing experience.
• Valid driver's license and reliable transportation.
• Ability to travel throughout RVNAhealth's service area.

Preferred Qualifications

• Experience in hospice, palliative care, home health, oncology, geriatrics, care transitions, or case management.
• Previous healthcare business development, physician relations, hospice marketing, or community outreach experience.
• Bachelor's degree in Nursing, Healthcare Administration, Business, or a related field.
• Working knowledge of hospice eligibility criteria and the Medicare Hospice Benefit.

Skills for Success

We're looking for someone who brings:

• Outstanding relationship-building and networking abilities.
• Strong consultative sales and business development skills.
• Excellent communication and presentation skills.
• Compassion and confidence discussing serious illness and end-of-life care.
• Strong organizational, analytical, and problem-solving skills.
• Ability to work independently while managing multiple referral relationships.
• Proficiency with Microsoft Office and CRM or referral management systems.

Why Join RVNAhealth Hospice?

At RVNAhealth, we believe every patient deserves comfort, dignity, and compassionate support throughout their healthcare journey. As a Hospice Nurse Liaison, you will play a vital role in educating the community, developing meaningful partnerships, and ensuring patients and families have timely access to exceptional end-of-life care. This position offers the opportunity to combine clinical expertise with relationship-building to make a lasting impact on patients, families, referral partners, and the communities we serve.

Benefits:

RVNAhealth offers eligible full-time employees a comprehensive benefits package including medical, dental, vision, and prescription coverage; 403(b) retirement savings; paid time off and holidays; employer-paid life and disability insurance; wellness and employee assistance programs; tuition reimbursement; professional development opportunities; and additional voluntary benefits. Benefits are subject to eligibility requirements and plan terms.

Compensation:

The pay range listed represents RVNAhealth's commitment to pay transparency and is a reasonable estimate of possible compensation for this role at the time of posting. The final salary for this role will be determined based on careful consideration of a variety of factors, such as the candidate's exact location, experience, and expertise related to the qualifications.

RVNAhealth is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.