Mailroom Clerk

Mailroom Clerk

Candidates who receive an offer will be required to successfully complete a background check and drug test as a condition of employment.

Summary

The Office Services Associate supports daily document, mail, and office operations by providing high-volume copy, scanning, mail processing, shipping, and receiving services. This role is responsible for operating office equipment, maintaining service quality, supporting customer requests, and ensuring efficient workflow in a fast-paced client environment. The position requires strong organizational skills, basic technical proficiency, and the ability to perform physically demanding tasks while delivering excellent customer service.

Responsibilities

• Operate high-volume copy, scanning, and mail processing equipment.
• Perform copying, binding, finishing, and document scanning services.
• Process incoming and outgoing mail, packages, faxes, and shipments.
• Receive, sort, distribute, and deliver mail and completed jobs to designated locations.
• Operate image handling software, Microsoft Office applications, email, handheld devices, and POS systems.
• Maintain convenience copiers through routine inspections, clear paper jams, and coordinate service requests with technicians.
• Respond to customer inquiries regarding job status and service requests.
• Calculate job charges and maintain billing, meter, service, and inventory logs.
• Maintain inventory of office supplies and distribute supplies as needed.
• Perform filing, document archiving, and records management activities.
• Operate bindery and finishing equipment, including shrink-wrap machines, paper cutters, hole drillers, joggers, tape machines, stackers, electric staplers, postage meters, and scales.
• Support shipping and receiving operations.
• Maintain organized and well-stocked copier and work areas.
• Travel between buildings as required to deliver completed work.
• Perform other duties as assigned.

Qualifications

Minimum Qualifications

• High school diploma, GED, or equivalent work experience.
• Basic computer proficiency, including Microsoft Office Suite.
• Technical aptitude for operating printers, copiers, scanners, postage machines, and other office equipment.
• Strong organizational and customer service skills.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Ability to stand for extended periods and perform frequent walking, bending, reaching, and lifting.
• Ability to lift up to 50 pounds and push equipment or carts weighing up to 400 pounds on wheels.
• Ability to interpret and apply work instructions while maintaining accuracy and productivity.

Preferred Qualifications

• Previous experience in copy services, mail services, warehouse, retail, or office operations.
• Experience operating high-volume document processing and mail equipment.
• Experience using handheld devices and POS systems.
• Experience supporting shipping and receiving operations.
• Valid driver's license if required by site or company policy.

Metasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.