FOH Restaurant Assistant Leader

Job Description

Job Description

Position Overview

As a Front of House #2 Assistant at Sessions West Coast Deli, youre stepping into a key support role designed to bridge daily execution with future leadership. This position is ideal for someone with 6+ months of restaurant and customer service experience whos looking to grow into a management track through hands-on mentorship.

Youll work closely under the FOH Leader, learning core responsibilities like staff scheduling, product ordering, and inventory control , while still actively supporting frontline service. Its a great opportunity for someone who wants to lead by example, stay close to the action, and develop the operational knowledge to level up.

Key Responsibilities

• Support FOH Leader with shift operations, guest service, and team coordination
• Deliver consistent, friendly, and fast counter service during rush and slower periods
• Monitor and restock FOH supplies, prep beverages, and maintain station cleanliness
• Assist in onboarding and mentoring new hires under FOH Leader guidance
• Help manage third-party delivery orders and service flow accuracy
• Shadow responsibilities like schedule building, inventory logging, and order placement
• Uphold FOH standards and redirect team when needed with professionalism
• Log shift notes, communicate key updates, and escalate guest issues as needed

Qualifications

• 6+ months of customer service and restaurant experience (required)
• Previous leadership or supervisory experience recommended but not required
• Strong multitasking, communication, and interpersonal skills
• Ability to follow direction while developing confidence in decision-making
• Comfortable in a fast-paced, team-oriented environment
• Reliable, punctual, and solution-focused

Why Join Sessions?

• Mentorship under seasoned FOH leaders
• Opportunities to grow into a full FOH Lead role
• Free shift meals and a work environment thats fast-paced but laid-back
• A front-row seat to the inner workings of restaurant leadership

FOH Restaurant Manager Assistant Requirements:

High school diploma or GED.
The ability to work in a fast-paced environment.
The ability to stand for extended periods.
The ability to lift 50lbs or more.
Strong management skills.
Excellent organizational skills.
Effective communication skills.
Exceptional customer service skills

PREVIOUS EXPERIENCE

A minimum of 6 months experience as a FOH Manager in a hospitality or retail environment. Previous restaurant experience preferred.