Mobile General Skilled Technician

Mobile General Skilled Technician

Join BGIS as a Mobile General Skilled Technician in Rochester, NH!

BGIS is a top-tier provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strategic workplace consulting, real estate services, and capital planning. Our innovative solutions, backed by efficient systems, processes, and people, help us create and optimize spaces that work for our clients and offer exciting career opportunities for our team members. We are committed to driving better business performance and enabling clients to focus on their core operations. Our expertise includes self-performing technical services like HVAC, Electrical, and General Skills essential for building operations.

Compensation & Benefits:

• Hourly Rate: $30 - $34 per hour
• Paid Time Off: Start with 48 hours, increasing to 168 hours with tenure
• Paid Holidays: 7 annually (New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Day after Thanksgiving, Christmas)
• 401(k) Match: 5% employer contribution

BGIS Kickoff Tech Program – Choose One:

• $3,500 cash bonus - (four equal payments will be made each quarter)
• 40 additional hours of floating holidays
• $1,250 technical training reimbursement

Additional Perks

• Company Vehicle: Take-home option available
• Tech Tools: Company-issued cellphone and tablet
• Annual Boot Voucher: Stay equipped with the right gear
• Comprehensive Benefits: Health, life, and disability coverage
• Corporate Discounts: Exclusive perks through ADP
• Career Development: Ongoing technical training and certifications
• Growth Opportunities: Clear paths for advancement and relocation.

Responsibilities:

As a Mobile General Skilled Technician, you'll be the go-to expert for maintaining business properties, ensuring they stay in top condition and helping clients avoid costly repairs. Operating from a fully equipped service vehicle, you'll handle general repairs, small service projects, and deliver inspection and maintenance programs. Your tasks will include troubleshooting, diagnosing, and repairing various appliances, equipment, and building elements (walls, windows, doors, etc.). You'll also support our trade-specific technicians with minor HVAC and plumbing services.

Client Service Focus

• Maintain positive and professional working relationships with internal and external clients.
• Respond to customer requests for service.
• Assist in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered.
• Drive and operate company vehicle with GPS tracking system for business use in a cautious manner demonstrating compliance with BGIS Fleet policy for personal, client, and general public safety.
• Contribute to the completion of other key initiatives as assigned.

Maintenance Activities

• Perform preventative and corrective maintenance activities at various facilities, requiring driving of vehicle to different sites.
• Complete work in accordance to established processes and practices.
• Comply with all internal and external requirements including but not limited to environmental, health, safety, and fire protection.
• Provide observations about facility and systems conditions and deficiencies and provides recommendations for enhancement and repair.
• Maintain, troubleshoot, and repair building systems.
• Responds to routine and on demand service requests and perform preventative and corrective maintenance on facility systems (i.e. patch & paint walls, hand paintings, repair doors, replace light ballasts, etc.).
• Record resolution data within service maintenance management database. Ensures work completed meets quality and contract response requirements.
• Receive, track, monitor and report status of maintenance and repair work within service maintenance management database. Initiate documents to authorize or obtain formal approval of work required.
• Assist in the implementation of preventative maintenance (PM) program. Ensure that deficiencies are identified, recorded, and escalated, and that related documentations are maintained.
• Participate in facility related projects.
• Maintain all assigned tools and arrange for repair and replacement as required.
• Submit all expenditures on a timely basis.

Qualifications

• Minimum of 2-5 years of experience installing, maintaining, and repairing complex electrical systems (three-phase wiring, generators, lighting) in commercial buildings like offices, retail spaces, and factories. (Required)
• Proficiency with tools and equipment (e.g., ladders)
• Professional, courteous, and customer-focused demeanor
• Strong verbal and written communication skills
• Ability to read blueprints, plans, and diagrams
• Budget management experience
• Comfort using mobile devices (cellphones, tablets) for work orders
• Demonstrated experience in general repairs (painting, carpentry, plumbing) in commercial settings
• High school diploma or GED required
• Trade school education in building-related fields preferred
• Relevant training certifications are a plus

Physical Demands and Work Environment

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions, absent undue hardship.
• Cognitive skills required to work in a client facing environment including ability to maintain focus, communicate clearly and concisely, respond quickly to requests, follow established processes and ability to complete tasks within targeted time frame to minimize risk of outages or damage to building and high value equipment.
• Demonstrated flexibility and ability to travel frequently between sites and customer locations
• Current valid driver's license.
• Physical ability to walk jobsites in uneven terrain.
• Working at heights training/certification preferred.
• Respond to off hour emergency calls.
• Ability to safely operate company vehicles and equipment with appropriate department of motor vehicles clearance and any other specific required training.

Why This Role?

Be the frontline hero for our Facility Managers and clients, delivering top-tier service and maintaining world-class facilities. This is your chance to grow with a dynamic, innovative company that values your skills and invests in your future.

Our company culture includes a robust mix of sound business practices and employee initiatives that promote personal and professional development, work/life balance, health and wellness and community involvement.

The Company is an equal opportunity employer. We believe every employee has the right to work in surroundings that are free from all forms of unlawful discrimination. We are committed to providing equal employment opportunity to all employees and applicants without regard to race, color, religion, gender, national origin, age, disability, ancestry, creed, marital status, sexual orientation, or Veteran or military status, genetic information or any other basis prohibited by local, state or federal law in the relevant jurisdiction. This policy applies to all terms and conditions of employment including, but not limited to employment, advancement, assignment and training.

BGIS is committed to strengthening our diversity through recruiting and retaining minority and women professionals from all backgrounds. Our commitment is consistent with our recognition that it is the outstanding people within BGIS who the source of our strength has always been. We recognize that promoting diversity is an integral component of our continuing quest for organizational excellence.

This commitment to Equal Employment Opportunity is made equally as a social responsibility and as an economic and business necessity.

Anyone with questions or concerns regarding Equal Employment Opportunity should contact their direct supervisor or the Human Resources Department without fear of retaliation of any kind.