Lead Mitigation Technician

When a basement floods at 2 a.m. or a fire leaves a family unsure where to start, someone has to step in immediately — and lead the way. That someone is you. LEAD MITIGATION TECHNICIAN (Crew Chief Level) Insurcomm Restoration | Fortify Companies Field-Based | Full-Time | Foxborough, MA Pay: $26.00 - $28.00 per hour Insurcomm Restoration delivers complete restoration, reconstruction, and emergency response you can rely on when everything needs to go right. About the Job As a Lead Mitigation Technician, you will take charge on emergency restoration projects for families and businesses affected by fire, water, mold, sewer, and storm damage. You are on the front lines of recovery, leading the crew, setting the standard for safety and professionalism, and ensuring projects are executed efficiently and in accordance with company and IICRC standards. What You’ll Do Lead and supervise mitigation crews on residential and commercial job sites Respond to emergency mitigation calls and assess property damage caused by fire, water, mold, and weather‑related events Perform and oversee water extraction, structural drying, and mitigation services in accordance with IICRC standards Develop drying plans and monitor progress to ensure proper equipment placement and moisture goals are met Remove and dispose of damaged building materials safely and efficiently Decontaminate, clean, and deodorize affected interior spaces Collaborate with the Contents Division to clean, pack, and store salvageable items Document job progress through photos, moisture readings, and detailed notes using PSA and other required software Communicate clearly and professionally with clients, adjusters, and internal teams Maintain a clean, organized, and safe job site at all times Ensure proper setup, operation, cleaning, and storage of tools and equipment Train and mentor Mitigation Technicians to uphold quality and safety standards Follow warehouse and vehicle protocols, including daily documentation of consumables and equipment use Perform other duties as assigned to support the needs of the team and business Ready to Join Us? We are building the future of property protection, and we need strong leaders in the field to help us get there. If you take pride in hands‑on work, know how to run a crew, care about helping people during difficult times, and are ready to be part of a team that shows up when it matters most, we would love to hear from you. Equal Opportunity Employer Insurcomm Restoration and Fortify Companies are equal‑opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment. We believe that diverse perspectives strengthen our teams and help us better serve our customers and communities. What You’ll Bring Required IICRC WRT certification (or willingness to obtain immediately) Prior experience in restoration, mitigation, or construction Demonstrated ability to lead a crew and manage job site workflow Proficiency with hand and power tools Ability to lift up to 50 lbs and perform physical labor in varying environments Strong communication, leadership, and interpersonal skills Strong social awareness and customer service mindset Acceptable driving record Reliable attendance and punctuality Ability to navigate Microsoft Teams and complete on‑site documentation using a smartphone and industry software (Proven Jobs, Encircle, Docusketch) Team‑oriented mindset with a positive, solution‑focused attitude Preferred ASD (Applied Structural Drying) certification Experience with PSA or similar job management platforms Experience training or mentoring team members What We Offer Compensation & Benefits Competitive hourly pay based on experience $1,500 sign‑on bonus Comprehensive health, dental, and vision coverage 401(k) with company match Generous PTO and 9 paid holidays Company vehicle (role dependent) Company technology stipend (monthly) Company gear and branded materials. $300 of swag bucks to use on our company merch site Ongoing training and certification support Culture & Opportunity Hands‑on leadership role with meaningful impact in the Foxborough community Supportive team culture focused on safety and excellence Clear growth path within a PE‑backed, expanding organization Paid training and certification advancement A values‑driven, collaborative team that has your back #J-18808-Ljbffr Fortify Companies