Director of Individual & Corporate Memberships (Miami-Dade County)

Position Summary

The Director of Individual and Corporate Memberships leads all individual and corporate membership revenue strategies and is accountable for membership growth, retention, and contributed revenue performance. This role drives donor acquisition, pipeline development, and member advancement strategies that increase philanthropic investment in the Arsht while strengthening long-term donor engagement and community support for its mission.

Reporting to the Assistant Vice President of Development, the Director is a frontline fundraiser and serves as the primary relationship manager for a portfolio of individual and corporate members while collaborating closely with marketing, development and other colleagues to ensure an exceptional member experience and a strong pipeline for future major gift support. The role includes working some evenings, as needed, and may include travel to support cultivation.

The successful candidate will have a deep commitment to the Arsht’s mission and be an experienced, results-driven development leader with strong relationship-building capabilities. This is a full-time, in-office position.

Essential Responsibilities

Membership Strategy and Revenue Growth

• Establish and execute ambitious annual growth strategies that drive acquisition, renewal, retention, upgrades, and revenue expansion.
• Identify opportunities to expand membership participation and enhance benefits to increase engagement and philanthropic support.
• Analyze performance data and adjust strategies in real time to exceed revenue and membership growth targets.
• Prepare annual revenue projections and membership program budgets.

Individual Membership Program Management

• Drive all aspects of the individual membership program for donors who annually give $100 to $10,000.
• Direct targeted solicitation campaigns, renewal efforts, and upgrade strategies.
• Cultivate relationships with members through personalized stewardship and engagement opportunities.
• Lead strategies to move qualified members into major gift cultivation pipeline.

Corporate Membership and Sponsorship Management

• Advance and cultivate relationships with corporate members and partners in the Chairman’s Corporate Circle giving range of $10,000 to $25,000.
• Develop customized engagement opportunities that align organizational priorities with corporate objectives.
• Lead corporate membership renewal and upgrade strategies to strengthen the pipeline for major gifts and sponsorship opportunities.
• Collaborate with development leadership on identifying and cultivating new sponsorship and philanthropic partnership opportunities.

Member Stewardship

• Lead stewardship strategies that increase member retention, loyalty, and lifetime philanthropic value.
• Design and execute exclusive engagement opportunities, including member events, receptions, and behind-the-scenes experiences.
• Ensure fulfillment of sponsor benefits through collaboration with colleagues in development, marketing and other departments, as needed.

Portfolio Management and Fundraising

• Direct a portfolio of individual and corporate membership donors and prospects with an annual fundraising goal of $600,000+.
• Conduct regular qualification, cultivation, solicitation, and stewardship activities.
• Meet established fundraising and activity goals, including visits, solicitations, renewals, and upgrades.
• Maintain accurate and timely records of donor interactions and activity in the CRM database.

Collaboration and Leadership

• Collaborate with marketing and communications teams on membership promotions and campaigns.
• Partner with finance and operations teams to ensure accurate gift processing and benefit fulfillment.
• Work closely with senior director of major gifts and director of corporate partnerships to identify and advance donor opportunities.
• Supervise membership staff, volunteers, interns, or consultants as assigned.
• Contribute to department-wide fundraising initiatives and strategic planning efforts.

Qualifications

Required

• Bachelor's degree or equivalent combination of education and experience.
• Minimum of five years of progressive experience in membership, annual giving, fundraising, corporate relations, sales, or related fields.
• Demonstrated success achieving revenue goals and growing donor, member, or customer relationships.
• Strong relationship-building, communication, and presentation skills.
• Experience managing multiple projects and competing priorities.
• Proficiency with donor CRM systems and Microsoft Office applications.
• Ability to work evenings and weekends as needed for events and member activities.

Preferred

• Experience within a nonprofit, cultural institution, performing arts organization, museum, university, or related environment.
• Experience with Tessitura CRM.
• Supervisory experience.
• Knowledge of moves management and donor pipeline development.
• Experience working with corporate partnerships and sponsorships.

Physical Requirements

• While performing the duties of this position, the employee is frequently required to stop, reach, stand, walk, lift, pull, push, grasp, communicate, and use repetitive motions.
• While performing the duties of this position, the employee may frequently lift and or move 25 pounds of materials.
• The position requires the individual to meet multiple demands from multiple people and interact with the public and other staff.

Please visit Jobs | The Arsht for the complete job description.