Substitute Receptionist

Position Type:
Secretarial/Clerical/Substitute Reception-Litchfield

Date Posted:
9/12/2026

Location:
Litchfield, CT
EdAdvance is one of Connecticut's six Regional Educational Service Centers (RESCs). EdAdvance is also a partner in the RESC Alliance and works collaboratively with the other RESC groups to support state-wide initiatives.

Mission
EdAdvance, exists to promote the success of school districts and their communities.

EdAdvance is redefining what a Regional Education Service Center can be using a systemic approach - grounded in the "3C's", Connection Culture, and Customization. Focused on local and regional priorities, we are reinvesting the expertise, energy, and resources of the agency to amplify the benefit of our constituents.

Job Title: Substitute Receptionist
Location: Litchfield, CT
Reports To: Executive Assistant to the Executive Director
Position Type: Part-Time / On-Call
Pay Rate: $18 to $22 per hour

Job Summary: EdAdvance is seeking a dependable and professional Substitute Receptionist to provide support in our reception area on an as-needed/on-call basis. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to handle multiple tasks efficiently. This role is perfect for someone looking for flexible, part-time work in a dynamic office environment.

Key Responsibilities:

• Greet and welcome visitors in a warm and professional manner and connect them with the appropriate EdAdvance employee or department.
• Answer, screen, and forward incoming phone calls using a multi-line phone system.
• Provide accurate information to visitors and callers regarding the company, its services, and office procedures.
• Maintain the reception area in a neat and orderly fashion.
• Follow established procedures regarding delivery of packages.
• Assist with scheduling and managing conference rooms and meeting spaces.
• Update electronic events kiosk and print meeting room signs for distribution.
• Reserve event meeting rooms and update Events Planning Calendar as required.
• Perform clerical duties such as filing, photocopying, scanning, and faxing.
• Support other administrative tasks and projects as needed.

Qualifications:

• High school diploma or equivalent; additional qualifications as a receptionist or in a related field will be a plus.
• Proven work experience as a receptionist, front desk representative, or similar role.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Customer service orientation and the ability to handle sensitive and confidential information.
• Ability to work independently and as part of a team.
• Flexibility to be available on short notice for substitute assignments.

Preferred Skills:

• Familiarity with office management procedures.
• Basic understanding of administrative and clerical procedures.
• Experience with office equipment such as kiosks, printers, and copiers.

Physical Requirements:

• Ability to sit or stand for extended periods.
• Ability to lift up to 20 pounds occasionally.

Working Conditions:

• Work is performed in an office environment.

Application Procedure:
Applications should be submitted for consideration by visiting EdAdvance's employment page at, , and click on the APPLY button next to the job posting of interest.

EdAdvance does not discriminate in any of its programs, activities or employment practices on the basis of race, color, national origin, ancestry, sex, religion, age, sexual orientation, gender identity or expression, disability, veteran, marital or familial status, pregnancy, genetic information, or status as a domestic violence victim, (along with any other classification protected by law). EdAdvance further provides equal access to the Boy Scouts, Girl Scouts, and all other designated youth groups. To file a complaint of discrimination, write Director, Office of Civil Rights, U.S. Department of Education, Washington, DC 20250-9410, or the Connecticut Commission on Human Rights and Opportunities, 450 Columbus Boulevard, Hartford, CT 06103. Any person having inquiries concerning EdAdvance's compliance with its nondiscrimination policies and procedures, including compliance with Section 504, Title VI or Title IX, should contact: View email address on click.appcast.io

In accordance with the Americans with Disabilities Act (ADA) and applicable state law, we provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of this position. Applicants requiring an accommodation to complete the application or interview process should contact Human Resources.