Production Support Engineer

Production Support Engineer

Client: Genpact

Location: Atlanta, GA

Duration: 21 Weeks, 3 Days

Responsibilities

Handful of experience on managing Infrastructure projects ex: below as a primary responsibility

IT Infrastructure consolidations

High level knowledge on Server, Storage & Network Technologies

Migrations to cloud platforms

Datacenter consolidations

O365 user integrations

Directs and manages large and complex project development from beginning to end

Defines project scope, goals and deliverables to support business goals in collaboration with senior management and stakeholders

Develops full-scale project plans and associated communications documents

Communicates project expectations to team members and stakeholders

Collaborates with project stakeholders on an on-going basis

Estimates resources and participants needed to achieve project goals

Identifies and manages project dependencies and critical path items

Tracks project milestones and deliverables

Develops and delivers progress reports, proposals, requirements documentation, and presentations

Manages changes in project scope, identifies potential concerns, and devises contingency plans

Strong understanding of Infrastructure processes

Understanding of business processes

Strong leader who takes ownership and provides a clear roadmap for the project

Comfortable leading executive steering reviews

Very strong communication skills - verbal, written, and presentation

Keeps team organized, informed, and on the same page

Keeps team focused and accountable with a sense of urgency

Recognizes risks and issues - prioritizes - offers solutions - plans mitigation

Ability to quickly identify and bring focus to root issues

Ability to assess and bring clarity to project status

Ability to navigate quickly through complexity and conflict

Ability to build effective business relationships with other functional areas to best support mutual objectives