Java Production Support Engineer
E-Solutions
Job Title
Support and maintain the SITA AIRCOM platform in production and non-production environments.
Monitor AIRCOM services, message queues, and system health.
Troubleshoot and resolve production incidents related to aircraft communications.
Support ACARS message processing, routing, and delivery.
Investigate message failures and perform root cause analysis.
Deploy application releases and patches using established change management procedures.
Work with airline operations, infrastructure, network, and development teams to resolve issues.
Monitor JBoss EAP application servers and perform troubleshooting.
Analyze application logs, thread dumps, and performance issues.
Perform SQL queries for troubleshooting and data validation.
Maintain operational documentation and standard operating procedures.
Participate in on-call production support rotation.
Vacancy posted 5 days ago
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