Strategic Operations Associate

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.


About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Overview

We are looking for a detail-oriented and proactive Supply Chain & Strategic Operations Associate to join our Supply Planning team.

This role can be based in New York, NY or Sunnyvale, TX.

The role will be responsible ensuring we have a robust operational execution plan to deliver our global upcoming program schedule. Will partner cross-functionally with Commercial, Brand, Project Management, and Operations to develop and implement strategies that align investment decisions with available operational capacity and levers. Additionally, this role will collaborate with Supply Chain leaders to support high-impact initiatives.

Key Responsibilities

Capacity Model

• Serve as the primary owner for a defined portion of the capacity model (end-to-end demand vs capacity for card manufacturing process)
• Ensure model accurately reflects the current business conditions
• Identify and implement enhancements targeting model accuracy, scalability and/or coverage

Quarterly Planning Review (QPR) Modelling & Insights

• Manage model refreshes in alignment with the QPR planning cadence
• Translate model outputs into actionable insights that highlight risks, constraints, and bottlenecks
• Develop data-driven recommendations to optimize capacity, mitigate risks, and align resources to forecasted demand
• Present finding and recommendations to inform leadership decision-making
• Partner cross-functionally to address action items identified during QPR
• Lead the development of high-level execution plans to resolve capacity gaps, resource constraints, and operational bottlenecks

Support Supply Chain Initiatives

• Partner with Supply Chain leadership on high-impact projects requiring analytics, modelling, and/or project coordination
• Build and enhance forecasting and operational planning models
• Assist with new technology deployment and process implementation
• Support capital expenditure (CapEx) planning, equipment selection, and installation analysis
• Develop and document Standard Operating Procedures (SOPs) to support scalable and repeatable operations

What We're Looking For

• Experience: 3-5 years of experience in Supply Chain, Operations, Planning, Finance, or Analytics
• Systems Knowledge: Advanced Excel skills (modelling and scenario analysis); familiarity with BI tools (e.g., PowerBI) preferred
• Analytical Skills: Experience building planning models, capacity planning, forecasting and/or operational performance analysis. Ability to translate data output into recommendations / insights. High attention to detail with a focus on accuracy and data integrity
• Communication: Strong written and verbal communication skills including ability to present to cross-functional leadership groups
• Mindset: Detail-oriented, ownership mindset, proactive, comfortable in a fast-paced, high-growth environment and managing deadlines based on business needs

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