Housekeeping House Attendant

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: An architectural icon in the heart of Lower Manhattan. Diverse, inspiring and vibrant – where art meets architecture in the heart of TriBeCa, Four Seasons Hotel New York Downtown is steps away from the city’s most authentic neighbourhoods. Come and discover a new kind of urban chic with us, whether you choose to rejuvenate in our globally inspired Spa with a heated indoor pool, or dine at CUT by renowned celebrity chef Wolfgang Puck. We look forward to welcoming you.

OUR VISION:

We are New York’s Luxury Lifestyle Icon.

OUR MISSION:

To inspire meaningful connections… To curate exceptional experiences… To deliver passionate service… …with kindness, care and a commitment to excellence Our value proposition is to provide our guests with a catalog of experiences for a life well lived, in addition to the Four Seasons service excellence promise.

OUR PURPOSE:

To Enrich the Lives of Employees, Guests and the Community around us

OUR VALUES:

We think differently We are client obsessed We have passion We own it We truly care about each other We have integrity Join Our Team The Four Seasons Hotel New York Downtown is looking for a Housekeeping House Attendant who fully embodies our values, shares a passion for excellence, and infuses enthusiasm into everything they do. As Housekeeping House Attendant, you will be accountable for shaping the client experience by providing exceptional service in support of our world-renowned hotel. FSNYD is recognized as a Forbes 5 Star Hotel; Forbes 5 Star Spa and AAA 5 Diamond Hotel. Four Seasons Hotel New York Downtown is diverse, inspiring and vibrant. As Housekeeping House Attendant you will be part of a team that prides itself on excellent service, driving inclusion & belonging, working collaboratively, demonstrating mutual respect and having a passion for providing exceptional client experiences. Your role is vital to the success of Four Seasons New York Downtown. You will be able to shape your work environment by contributing to new ideas, offer solutions and find ways to collaborate with all departments being at the heart of the operation. In return you will be provided with the same level of care that we expect to be shared with our employees and all backed by our impressive Employee Value Proposition. In this position you will report to the Housekeeping Management team. Work authorization for the location is required.

WHO YOU ARE:

You are enthusiastic, optimistic and passionate. You are self-driven and solution oriented. You are invested in your team, you listen, care about their development and celebrate your team’s success. You set expectations and know to ‘inspect what you expect’. You foster inclusion and embrace diversity. You take feedback as an opportunity to help you grow. You work smart, you are organized and have a strategy to achieve your goals. You plan your tasks carefully, you are pro-active and organized ensuring you’re effective. You are client obsessed and create opportunities to connect in meaningful ways, building lasting relationships. You have integrity and your actions match your words. BASIC PURPOSE: Cleans public areas of the hotel, employee locker rooms, restrooms, offices and banquet pre-function spaces. Stocks rooms and storage areas with clean linens. Picks-up and delivers guest request items. Gives assistance to Housekeepers in moving heavy objects in guest rooms. Washes walls and windows as necessary and keeps the guest corridors clean and neat at all times. Complies with any additional requests that may arise pertaining to Housekeeping Attendant duties.

ESSENTIAL FUNCTIONS:

Keep all guest corridors and public area neat, vacuumed and dusted. Makes sure mirrors, furniture, floors, ashtrays, elevators and doors are clean and mark/scuff-free. Keeps all service elevator landings, stairwells and linen storage rooms clean by sweeping, mopping and dusting the areas. Removes all trash from areas. Move racks of clean Rooms linen to Guest Room floors. Stocks Linen Storage Rooms and daily with supplies and amenities. Empties trash and dirty linen from guest room floors. Respond to guest requests and inquiries while in the lobby. Can answer guest questions and direct them to the areas they desire to be in. Assist Housekeepers as required. Helps move beds and furniture, turns mattresses, removes or hangs sheers and drapes. Pick up and delivers guest request items on a timely basis such as Irons, Ironing boards, cribs and rollaways. Comply with Four Seasons’ Category One and Category Two Work Rules and Standards of Conduct as set forth in the Employee Handbook. Work harmoniously and professionally with co-workers and supervisors. Maintain a neat and clean personal appearance. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Notice and report any maintenance deficiencies or repairs needed to your manager. Gather and utilize the proper equipment, materials, and chemicals in cleaning all office space. Remove Room Service dishes to the service area. Remove trash from offices to the trash compactor area. Vacuum and shampoo carpets in all office areas as needed. Clean guest room windows as necessary; keep all public area windows and glass clean and streak free. Polish furniture and clean glass in all office areas when necessary. Mop any area without carpet. Clean and stock the office rest rooms. Keep the lobby and restrooms neat, clean, and well supplied. Spot all furniture and keep it in its proper place. Clean ashtrays, urns, elevators, elevator doors, windows, carpets as well as collect trash throughout the hotel. Clean all brass in the public areas. Maintain all equipment and supplies and use them in a proper manner. Maintain cleanliness of locker rooms and back of the house restroom facilities. Maintain cleanliness of the Meeting Room floor. Remove snow from the lobby that is brought in from the outside. Keep the lobby and rain mats maintained during inclement weather. Respond properly in any hotel emergency or safety situation. Perform other tasks or projects as assigned by hotel management and staff. Utilize Rex – Hot SOS to be advised of assignments and or other computerized applications. Communicate with the housekeeping team and release pertinent information to the housekeeping team. Clean and maintain the main guest entrance area and adjacent plaza area including but not limited to removal of cigarette butts, trash, snow, leaves etc. Remove bodily fluids with the appropriate safety equipment. Clean and maintain terraces. Comply with any additional requests that may arise pertaining to Housekeeping duties. Report to work on time. Is aware of schedule at all times and if unable to attend work, notifies the Supervisor in adequate time as per Four Seasons policy. Adhere to meal break policy and proper payroll procedures.

NON-ESSENTIAL FUNCTIONS:

Use all equipment as required by assignment given. Move furniture and equipment as directed. Clean windows, mirrors, equipment, carpet, marble and upholstery as assigned. Assists with responsibilities and duties in the absence or heavy volume in the housekeeping area.

QUALIFICATIONS AND SKILLS

Education: Some schooling preferred. Experience: One year of related work preferred. Skills and Abilities: Ability to read, write and speak English. No. of employees supervised: Zero Travel required: None Hours required: Thirty-five hours over a five-day period; scheduled days and times may vary based on need.

WHAT TO EXPECT:

What to Expect: You Will… Be part of a cohesive team with opportunities to build a successful career with global potential Have access to a robust benefit plan Have the opportunity to engage in diverse and challenging work Derive a sense of pride in work well done Be recognized for excellence Learn more about what it is like to work at Four Seasons – visit us: We look forward to receiving your application. Hourly Rate of pay- $30-$40 ******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview. ****** Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website -