Resident Automation Technician II

The Resident Automation Technician supports our customer on all automation-related topics. This position requires a broad-based electrical and mechanical skillset and a proactive approach to improve the site's performance through trouble-shooting and hands-on repair. Based at our customer site, the Resident Automation Technician must represent the TGW image and ensure that a professional relationship with the client is developed and maintained. This is an onsite position for our customer in Aurora, IL. Shift: Monday - Thursday 4:00p - 3:00a What you'll be handling Resolve customer equipment issues as quickly and practically as possible. Complete work assignments and the associated work orders as assigned. Complete maintenance activities pertaining to the automated equipment onsite, including conveyors, cranes, shuttles, scale checks, and carton-opening systems. Adhere to the highest quality standards, while always ensuring compliance with health and safety legislation. Optimize automation efficiency and performance to ensure delivery of contracted KPIs. Interface with the customer as needed to support operations. Monitor and maintain the site spare parts inventory, as applicable. What you'll need High school diploma or GED required. Associate degree or Technical Certificate preferred. Previous experience in electrical or mechanical troubleshooting and repair of material-handling conveyors, AS/RS, and shuttle systems preferred. Thorough attention to detail and demonstrated problem-solving ability. Excellent communication skills and customer service skills. Proficiency with Microsoft Office Suite (Outlook, Teams, Excel, Word, etc.). See full job description for additional physical requirements. What you'll receive TGW offers full medical, dental, and vision benefits, 401K with company match, tuition reimbursement, competitive pay with PTO package offerings, along with safety shoe, protective eyewear, and fitness reimbursement. TGW is an equal opportunity employer. In this position, you can expect the following benefits, among others. Additional benefits All benefits