Field Service Technician

Job Description

Job Description

Job Title: Field Service Technician

Job Description

The Field Service Technician installs, repairs, and maintains industrial equipment at customer sites across the country. In this role, you troubleshoot mechanical, electrical, and automation issues, perform final checks before equipment goes into production, and provide clear guidance to customers on machine operation. You split your time between nationwide travel to customer facilities and remote phone support, returning home on weekends.

Responsibilities

• Perform repairs and last-minute checks on industrial equipment to ensure reliable operation before and after installation.
• Troubleshoot mechanical, electrical, and automation issues on packaging machinery and filling machines at customer sites.
• Interface directly with customers to explain equipment problems, recommended solutions, and proper machine operation in a clear and professional manner.
• Travel nationwide to customer locations to perform on-site service, maintenance, and troubleshooting, while returning home on weekends.
• Provide phone support to customers when not on-site, helping diagnose issues and guide them through corrective actions.
• Follow standard procedures and practices required in clean manufacturing environments, including facilities that operate under GMP standards.
• Document service activities, repairs, and findings accurately to support ongoing maintenance and customer satisfaction.
• Adhere to all safety requirements, including the use of appropriate personal protective equipment, and maintain a clean and organized work area.
• Collaborate with internal teams as needed to resolve complex equipment issues and ensure high-quality service delivery.

Essential Skills

• At least 3 years of mechanical and electrical troubleshooting experience.
• At least 1 year of automation troubleshooting experience.
• At least 1 year of customer service experience in a technical or field-based role.
• Hands-on experience working with packaging machinery and filling machines.
• Strong mechanical aptitude with the ability to diagnose and resolve equipment issues efficiently.
• Ability to communicate technical information clearly to customers in a professional manner.
• Willingness and ability to travel nationwide frequently while returning home on weekends.
• Capability to work safely in manufacturing environments that may include dirt, dust, fumes, smoke, and moderate to high noise levels.

Additional Skills & Qualifications

• Previous traveling and field service experience is preferred.
• Familiarity with clean manufacturing environments and GMP standards is beneficial.
• Comfort working with new, state-of-the-art industrial equipment.
• Strong problem-solving skills and the ability to work independently in the field.
• Reliable transportation to reach local training locations and airports as needed.

Why Work Here?

You join a team that rewards your contribution with quarterly profit sharing and comprehensive benefits, including health, dental, vision, and 401(k). You receive holiday pay while on contract and gain hands-on experience with new, state-of-the-art equipment in modern manufacturing environments. The organization supports extensive travel with structured reimbursement and travel arrangements, helping you maintain a balance between nationwide field work and being home on weekends.

Work Environment

You train on-site in a manufacturing facility with a typical schedule of 7:00 a.m. to 3:30 p.m. During training, you work in a clean manufacturing shop that follows standards and procedures similar to those used in food manufacturing, and most customer facilities operate under GMP requirements. The noise level ranges from moderate to high, and you are regularly exposed to dirt, dust, fumes, smoke, and occasional unpleasant odors, while overall maintaining a clean work environment. Steel-toed shoes are required, and jeans with a plain t-shirt or polo shirt are appropriate attire. Travel will make up 75% or more of your time, with structured guidelines: for trips under 3 hours you may be reimbursed for travel or rent a car, for trips of 3–6 hours you rent a car, for trips over 6 hours you fly, and for trips over 10 hours with a non-stop flight you travel in business class. You return home on weekends, balancing frequent travel with regular time at home.

Job Type & Location

This is a Contract to Hire position based out of Sturtevant, WI.

Pay and Benefits

The pay range for this position is $30.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Sturtevant,WI.

Application Deadline

This position is anticipated to close on Jun 29, 2026.

About Aerotek

Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 18,000 clients each year. Aerotek is an Allegis Group company, the global leader in workforce and business solutions. To learn more, visit: Aerotek.com | 1-888-AEROTEK.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:
Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI):
We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.

Company Description

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meet their goals, skills, and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role in solving companies’ construction, manufacturing, and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are-everything spirit to the test as your career continues to grow.