Assistant Store Manager

The Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no‑fee program to assist men & women in their journey to complete our rehabilitation program. We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs. The organization is indebted to and dependent on the diligence and devotion of its employees. ABOUT OUR RETAIL TEAM Become part of the dedicated Retail Team at The Salvation Army! Together we can continue to serve and impact our local community, through the commitment to "Do The Most Good" at our El Cajon Thrift Store, which supports the Adult Rehabilitation Program. This is an opportunity to promote a positive shopping/donor experience, enhance customer service, problem‑solving and teamwork skills, while contributing to the success of our Program and its participants. EMPLOYEE BENEFITS OFFERED Opportunity for career growth Paid time off Employee discounts Employee Referral Bonuses Monthly management incentive bonus Medical, Dental, and Vision Retirement Plan AFLAC Employee Assistance Program (EAP) ASSISTANT STORE MANAGER RESPONSIBILITIES Take an active role and partner with the Store Manager in the day‑to‑day operation of the store. Manage all store operations in the absence of the Store Manager. Provide coaching, training, and development to the Store Employees. Ensure Customer/Donor needs are met by maintaining good Customer/Donor/Community relations; resolve complaints; and provide quick and efficient service. Communicate any personnel issues with Management, and issue disciplinary warnings, conference reports, employee evaluations and goals in coordination with the HR Generalist/Coordinator and District Sales Manager. Maintain the store to ARC Merchandising Standards, ensuring adequate inventory levels. In the absence of the Store Manager, ensure that the Material Handlers are working effectively and efficiently to meet daily processing goals (Back Room Processing). Maintain an adequate amount of change at the beginning of each day, safeguarding cash in registers, safe, and banking cash receipts as per ARC policy. Assist the Store Manager in ensuring that safety measures are established and maintained in line with ARC policy and governmental regulations. Implement appropriate loss‑prevention measures. Perform any other written or verbal duties as assigned by Management, Retail Directors and Command Administration. QUALIFICATIONS High school diploma, GED, or equivalent. Minimum of 2 years of Retail Management/Supervisory experience. Ability to accurately handle POS/Cash Register operations and cash transactions. Valid Driver’s license and proof of insurance. Pass a background check, including Criminal History and Sex Offender Registry. Excellent communication skills with management, employees, customers, and donors. PHYSICAL DEMANDS Ability to sit, walk, stand, bend, squat, climb, kneel, and twist on an intermittent or continuous basis. Ability to grasp, push, pull objects such as files, file‑cabinet drawers, clothing carts, merchandise carts, rolling clothing racks, fixtures, furniture dollies, platform trucks, hand trucks, and miscellaneous carts. Ability to lift up to 50 lbs. Ability to perform various repetitive motion tasks. Must be able to perform duties with or without reasonable accommodation. SCHEDULE Our stores operate 7 days per week. Work schedules are determined by Management and employees must be flexible to ensure adequate store coverage. Full‑time associates may be scheduled to work any full‑time shift, including evenings, weekends, and holidays. PAY RATE $17.80 PH EEO STATEMENT Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, review the "Know Your Rights" notice from the Department of Labor. #J-18808-Ljbffr