Assistant Store Manager Sally Beauty

Overview Assistant Store Manager Sally Beauty 00606 — Sally Beauty Join to apply for the Assistant Store Manager role at Sally Beauty. Essential Function and responsibilities are described below along with required qualifications and competencies. Responsibilities 30% Brand: Provide supervision and direction to associates to deliver an exceptional client experience, maximize sales/KPIs, and drive customer loyalty. Ensure brand standards (merchandising, planograms, marketing, back rooms, dress code, etc.) are met. Act as the main point of contact to resolve customer issues and concerns. Analyze store trends and anticipate customer demands. 30% People: Hire, train, and develop teams to achieve positive results. Actively recruit to build a network of external candidates. Identify strengths and opportunities for each associate and coach or counsel accordingly. Enforce Company policies and expectations; maintain positive associate relations and timely communication with Store Manager, AM/DM. Foster diversity, inclusion and belonging. 30% Operations: Ensure execution of all company processes through training, management, analysis and continuous improvement. Utilize digital strategies including Omni-channel fulfillment (SFS/SDD/BOPIS). Store operations: Manage inventory through ordering and shipment processing. Manage payroll hours, scheduling, and ensure store openings and closings are performed correctly. Implement Company directives and assignments. 10% Safety/Loss Prevention: Maintain a safe store environment; follow and enforce policies. Protect company assets by following inventory and cash control procedures related to shrink, damages, banking, etc. Use available reporting, tools and technology. Ensure stores are compliant with all HAZMAT training and execution. Knowledge, Skills and Requirements High School Diploma or equivalent. Must be 18 years of age or older. Minimum 3+ years retail sales/customer service experience preferred. At least 1+ year(s) prior management experience preferred. Ability to lead or support a team to meet business objectives. Effective communication with team and management. Scheduling availability to meet business needs. Cosmetology license desirable, but not required. Competencies Passionate Learner Desire to grow and learn Flexible Agile Adapter Adjusts to multiple demands and responds to new circumstances and ambiguity Talent Builder Builds competent, diverse teams by hiring, developing, motivating and coaching talent for future success Effective Communicator Expresses information candidly to create an engaging, open environment Team Builder Develops strong partnerships across associates and functions, prioritizing inclusion Customer Focused Partner Understands and meets the needs of external and internal customers Results Driver Drives and delivers plans, holds self and team to high standards, shows GRIT Strategic Thinker Demonstrates vision and broad perspective to drive business performance Big Picture Thinker Executes and adapts plans, follows through on commitments; innovates when needed Problem Solver / Decision Maker Analyzes information and evaluates alternatives to make sound decisions Working Conditions / Physical Requirements Physical exertion: standing, walking, bending, stooping, lifting moderately heavy items; occasional work in other stores Normal safety precautions in offices, retail stores, training rooms, and vehicles; well-lighted, heated, and ventilated environment About Us Our Company is a leader in wholesale and retail distribution of beauty supplies. We aim to provide high-quality professional beauty products and exceptional customer service. We value diversity, inclusion and self-expression, and welcome you to thrive with us. #J-18808-Ljbffr