HR Team Lead

Job Summary The HR Team Lead is responsible for overseeing the day-to-day operations of the recruiting and onboarding function for caregivers, including direct supervision of HR Coordinators and a Field Recruiter. This role ensures efficient, compliant, and timely onboarding processes while driving team performance, optimizing workflows, and supporting strategic hiring initiatives. The Team Lead provides hands‑on leadership, coaching, and accountability to ensure hiring goals are met, onboarding timelines are maintained, and a high‑quality candidate experience is delivered. This role partners closely with Operations and other departments to align hiring efforts with business needs. Key Responsibilities Team Leadership & Performance Management Supervise, coach, and support a team of HR Coordinators and a Field Recruiter to ensure productivity, accuracy, and accountability. Conduct regular one‑on‑ones and team meetings to review caseloads, performance metrics, and priorities. Provide ongoing training, including refresher sessions, to reinforce best practices and process adherence. Monitor individual and team performance, providing actionable feedback and implementing performance improvement plans when needed. Onboarding & Compliance Oversight Oversee the full onboarding lifecycle, ensuring all caregiver applications meet regulatory and company compliance standards. Review completed applications for accuracy, completeness, and timely processing to support efficient caregiver activation. Ensure all onboarding activities (including exams, orientation, and fingerprinting) are completed without delays. Maintain accurate tracking systems (e.g., Smartsheets) to ensure visibility and accountability across all onboarding stages. Workflow Optimization & Process Improvement Monitor recruiting and onboarding workflows to identify inefficiencies, bottlenecks, and gaps. Develop, implement, and maintain standardized processes and documentation (process guides, SOPs). Drive continuous improvement initiatives to enhance turnaround times, quality, and team efficiency. Recruiting Strategy & Pipeline Management Oversee job postings (e.g., Indeed) and ensure they are current, competitive, and aligned with hiring needs. Track and analyze recruiting metrics, including applicant flow, conversion rates, and time‑to‑hire. Ensure timely and consistent follow‑up on all candidate leads. Identify and implement alternative sourcing strategies and outreach initiatives to expand the candidate pipeline. Partner on marketing campaigns and incentive programs to attract and retain caregivers. Cross‑Department Collaboration Collaborate with other departments to align hiring priorities with business needs. Communicate onboarding timelines, challenges, and progress to key stakeholders. Additional Responsibilities Support broader HR initiatives and projects as needed. Qualifications Minimum of 3–5 years of experience in recruiting and onboarding, preferably within a homecare or healthcare setting. At least 1–2 years of experience in a supervisory or team lead role. Excellent communication and interpersonal skills with the ability to collaborate cross‑functionally. Strong organizational skills with ability to work in a fast‑paced environment with tight deadlines. Data‑driven mindset with experience tracking and analyzing recruiting and onboarding metrics. Ability to handle sensitive situations with professionalism and sound judgment. Strong attention to detail and commitment to accuracy and compliance. Proactive, solution‑oriented mindset with a focus on continuous improvement. Proficiency in ATS systems, job boards (e.g., Indeed), HRIS platforms, and workflow tracking tools such as Smartsheet or similar systems. #J-18808-Ljbffr