Retail Sales Custom Framing

Store – Brownsburg, IN Build customer relationships and create memorable framing solutions for art. Help customers shop store and find what they’re looking for. Provide a safe, clean, and clutter‑free environment. Major Activities Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards. Embrace and execute personal designer role by using Elevated ABC Deliver to build relationships with all customers while creating custom framing solutions. Deliver sales and production results. Complete framing orders with a high degree of quality and on time. Maintain the ready‑made frame department and other assigned areas including SISO and Directed Replenishment. Deliver friendly customer service; help customers shop and find what they are looking for; provide a well‑merchandised and in‑stock store for the customer to shop. Follow SOPs and Company programs. Support shrink and safety programs. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others. Participate in truck unload and stocking processes to ensure truck standards are followed and completed within budget. Operate cash register and execute cash handling to standards. Acknowledge customers, help locate product and provide solutions. Assist with Omni‑channel processes. Other Duties as Assigned Other duties as assigned. Minimum Experience Basic computer skills and basic measuring skills. Ability to operate the framing equipment and glass cutter. Preferred Experience Retail experience. Experience selling products and/or services to customers. Physical Requirements Regular bending, lifting, carrying, reaching and stretching. Ability to move throughout the store. Ability to remain standing for long periods of time. Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment. If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation. Work Environment Public retail store setting; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. Legal Requirements Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, visit At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full‑time and part‑time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at View phone number on click.appcast.io (1800‑MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster #J-18808-Ljbffr Michaels