Assistant Hotel General Manager

Job Description

Job Description

We're searching for an experienced assistant general manager to help our general manager plan and oversee the hotel's day-to-day operations. When the general manager is unavailable, you will be in charge of supervising personnel, dealing with client problems, and ensuring that our customers enjoy a 5-star experience. Our ideal candidate is enthusiastic about providing exceptional customer service while adhering to hotel budget and quality standards. A bachelor's degree in hospitality management and three years of managerial experience in the hospitality business are strongly preferred. Apply now if this seems like an exciting new opportunity to you! Compensation:

$50,000

• Facilitates management of the hotel's human resources functions, such as HR administration, turnover control, staff motivation, and employee development and retention
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Ensure that all local, state, and federal rules and regulations, as well as any corporate or brand-established policies and practices, are followed
• Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
• Support the general manager in the daily operation of the hotel to ensure that all guest service standards are met

• A proven record of experience managing a team, preferably in a hospitality role, is required
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Proven customer service experience as a manager; strong guest-focused mentality
• Have superb communication skills, organizational skills, and problem-solving skills
• 3+ years of experience working in a hotel or the hospitality industry required

ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.