Global Account Analyst

Global Account Analyst

Within our Corporate Supply Chain team located in Denver – Leprino is seeking a Global Account Analyst to support customer accounts across our dairy products business and help drive continued growth. We take pride in our vision to be "world's best"—it's why we work harder, invest more, and continually innovate. At Leprino, starting compensation for this role typically ranges between $73,000 and $81,000. This position has an annual target bonus of 5%.

What You'll Do:

• Support global customer accounts across Leprino's businesses, ensuring every order—from setup to delivery—runs smoothly and accurately!
• Manage a high-volume portfolio of customer orders—contributing to the execution of 60,000+ annual orders across 300+ products, with individual orders potentially valued at up to $100,000.
• Build and maintain clear communication with customers and internal partners to keep orders on track and expectations aligned.
• Enter and manage customer orders in our systems with precision, checking pricing and shipment details to make sure everything's right the first time.
• Help prepare documentation for both domestic and international shipments, supporting compliance and timely delivery.
• Identify and troubleshoot order or invoice discrepancies, working with cross-functional teams to resolve issues quickly.
• Support customer contract execution, including pricing, product setup, and account maintenance.
• Review customer feedback and partner with your team to strengthen service and prevent recurring problems.
• Support global trade compliance activities, including export documentation, routed transactions, and regulatory filings such as AES, helping mitigate shipment risk and avoid costly penalties.
• Pitch in when teammates need coverage or backup; together, we make sure our customers always receive excellent service.

You Have At Least (Required Qualifications): A bachelor's degree in Supply Chain Management, Business, International Business, or a related field. Foundational understanding of order management or logistics, gained through coursework, internships, or hands-on experience. Proficiency with Microsoft Office tools such as Excel, Outlook, and Word. A genuine curiosity about global operations, documentation, and customer management systems like SAP. Availability for limited after-hours support rotations when needed to maintain global service continuity.

We Hope You Also Have (Preferred Qualifications): A master's degree or additional coursework in Supply Chain Management, International Business, or Operations. Experience with ERP systems such as SAP and exposure to export documentation or customs processes. Previous internship or work experience supporting order management, trade compliance, or customer service. Familiarity with data accuracy or invoice reconciliation processes. Professional working proficiency in Spanish (written and verbal) to support international customer communications.

Offering You In Return: A chance to be part of a global team of individuals passionate about producing and delivering high-quality products that help feed and nourish families around the world. Leprino could not be where it is today without our incredible employees. That is why we share in our success together by rewarding you for your hard work. Hiring great people who are in it for the long run is our goal. Through competitive salaries and bonuses, life, medical/dental/vision coverage, voluntary benefits, employee assistance programs, wellness incentives, tuition assistance, vacation, ten paid holidays, sick time, paid parental leave, annual merit increases, as well as the LFC Profit-Sharing & 401(k) plan. Your impact will be noticed and rewarded, as you seek to further our company, our customers, and one another.

Leprino's history dates back to the 1950s, when Jim Leprino first started making small batches of mozzarella for local markets and eateries in the Little Italy neighborhood of Denver. We've grown a bit since then. Today, Leprino is the world's largest manufacturer of mozzarella and lactose, and a leading producer of whey protein. Still owned by the Leprino family, our sights are set to be the "World's Best Dairy Food and Ingredient Company." From a small corner grocery store we have grown to over 5,500 employees throughout the globe. Will you join us on our journey?