IT Helpdesk Technician

Job TitleIT Support TechnicianJob DescriptionGeneral Responsibilities: Maintain, repair and troubleshoot all IT assets on FDTC Campus. Help and support IT services for FDTC employees and student with Audio Visual and IT issue in person or via telephone.QualificationsMinimum Requirements: Associates Degree in Network Systems Management or other closely related field. A+ Certification is preferred. Will consider relevant work experience in the IT support field.Preferred Requirements: The minimum requirements as listed plus strong customer service skills. Able to repair PC hardware and install network software on all models of computer assets. Able to support both Employees and students with technology problems. Must be able to stand for long periods of time, climb ladders, crawl under desk and lift items that weigh as much as 40 lbs. on occasion. Must have a current US driver's License.Work Hours and Application ProcessAnticipated Work Hours: Thirty-Seven and one-half (37.5) hours per week. Monday - Thursday, 8:00 am - 5:30 pm; Friday, 8:00 am - 11:30 am. How To Apply: Please complete the State application to include current and previous work history and education. A resume may be attached, but not substituted for completing work history and education sections of the application. Please upload copies of all College transcripts with your application and resume. Florence-Darlington Technical College, P.O. Box 100548, Florence, SC 29502-0548. EOE/AA/ADA/M/F/D/V are encouraged to apply.To claim Veteran's Preference, all eligible persons must select their veteran's status on the application and submit a DD Form 214. Certificate of Release or Discharge from Active Duty upon request and prior to an interview. Persons claiming veteran status without accompanying documentation (DD Form 214) shall not receive preference. "Veteran" means a person who served in any branch of the United States Armed Forces on active duty, for reasons other than training, and was discharged under honorable conditions.ClassificationUZ01 TemporaryBenefitsBenefits for State Employees: The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.Insurance Benefits: Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and childcare expenses.Retirement Benefits: State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.Workplace Benefits: State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more. Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.