Call Center Telephone Banker
MDA Edge
Call Center Banker (Call Center Specialist)
We have multiple job positions opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Make a difference where it counts. We're seeking skilled sales professionals who can advise and advocate for our client's most important financial needs. Specialists are sales professionals who work in a call center and understand that being there for our clients is our number one priority.
What are the 3-4 non-negotiable requirements of this position:
- Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
- Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays.
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
- Is comfortable receiving ongoing performance feedback and coaching.
- Enjoys ongoing change and learning new technology/processes.
- One year of sales experience with cross-selling, upselling or referring products.
- Has an intermediate level of proficiency with computers.
- Is self-motivated with excellent organizational skills.
- Has strong decision-making and problem-solving skills.
What are the nice-to-have skills:
- Experience in the banking/financial industry.
- Experience working in a call center.
- Experience in telephone sales.
- Experience with multi-solution customer offerings and bundling services.
- Experience working as a Personal Banker managing high-client volume.
Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Call Center Telephone Banker in Lincoln, RI vacancy
$24 - $31.34 per hour
...solving skills Desired Qualifications: Experience in the banking/financial industry Experience working in a call center Experience in telephone sales Skills: Attention to Detail Client Solutions Advisory Customer and Client Focus Interpret...TelephoneHourly payWork at officeMonday to FridayShift workDay shift$19 per hour
...Universal Banker (Franklin, MA) Franklin, MA, USA 16.81-19.34 per hour Hourly Full Time Benefits may include: vacation,... ...or potential customers in person, electronically, by mail or by telephone while adhering to bank standards and policies. Builds customer...TelephoneHourly payFull timeWork at officeLocal areaMonday to ThursdayFlexible hours$28 per hour
...Job Description A-Line Staffing is now hiring a Bilingual Telephone Banker in East Providence, RI! This Bilingual Spanish – Telephone... ...Qualifications Financial services/banking experience Call center experience (inbound/outbound phone; chat/video a plus) Sales...TelephoneFull timeWork at officeImmediate startShift workAfternoon shiftA-Line Staffing Solutions
East Providence, RI3 days ago- ...and research requests from customers via telephone and email. Accurately complete and submit... ...excellent customer service. Make outbound calls to patients regarding maintenance... ...experience; Medical background, retail and call center experience preferred Minimum High School...TelephoneLocal areaAfternoon shift
$25 per hour
...Description Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their... ...customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup...TelephoneHourly payLocal areaFlexible hoursAfternoon shiftCitizens Bank
Providence, RI4 days ago$75k
...Call Center Patient Service Representative About the Role Are you someone who thrives at fast paced working environments? This role is... ...communities that count on us. What You'll Do Answer incoming telephone calls in a fast paced call center environment. Schedule, confirm...TelephoneFull timeWork at officeLocal areaRemote workFlexible hoursAfternoon shiftThundermist Health Center
Woonsocket, RI2 days ago$25 per hour
...Job Description Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to... ...customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup...TelephoneHourly payLocal areaFlexible hoursAfternoon shift- ...Job Summary As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone interactions. You will handle inbound and outbound calls, addressing customer inquiries, resolving complaints, and ensuring customer...TelephoneFull timeWork at officeFlexible hoursShift workDay shiftAfternoon shift
HomeX Services Group
Lincoln, RI3 days ago $21.5 - $26.75 per hour
...client inquiries, issue resolution, and referrals to appropriate partners Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD's service strategy Creates personalized, client-first...TelephoneWork at officeFlexible hoursAfternoon shift- ...least 2 years of experience in member service, operations, or call center.Customer Service: Previous customer service experience and the... ...maintain confidentiality.Communication: Excellent verbal, written, telephone and interpersonal communication skills.Organizational Skills...Telephone
Navigant Credit Union
Lincoln, RI18 days ago $24 per hour
..., ACH, and commercial card customers via requests received by telephone, chat, or email. Research and train clients on all products... ...difficult situations. Minimum 5 years of customer service and call center experience; banking experience preferred. Excellent phone...TelephoneHourly pay- ...and complaints/appeals in a timely and empathetic manner via telephone or web inquiries Researches of complaints, appeals, claims,... ...preferred Previous customer contact experience (i.e. customer call center, dental office experience, or experience within a similar...TelephoneWork at office
Delta Dental of Rhode Island
Providence, RI12 days ago $20.04 - $20.9 per hour
...Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively,... ...effectively communicate by varied means including, but not limited to, telephone, in person, and fax. Physical ability to lift to 50 lbs....TelephonePart timeShift workLifespan
Providence, RI2 days ago- ...step towards investing in your tomorrow . Shop Local. Bank Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed and valued every time they visit one of our branches. Tapping into your...Work at officeLocal area
North Easton Savings Bank
Manville, RI4 days ago $24 per hour
...management, ACH and Commercial Card customers via request received by telephone, Chat or email. Research and train clients on all products... ...difficult situations. ~5 Years of customer service and Call Center experience; banking experienced preferred ~ Excellent phone...TelephoneMonday to Friday- Job Description Job Description Your Role as a Member Relationship Advisor IAs a Member Relationship Advisor I. at Navigant Credit Union, you'll be on the front lines of helping our members with their financial needs and supporting a positive and personalized experience...Telephone
$144k
...and memos as needed.Screens/receive phone calls in a courteous and timely manner,... ...contact for units, clinics, patients, call centers, Care in the Community regarding various... ...during check-in and utilizing call lists and telephones Veterans before their scheduled visits....TelephonePermanent employmentFull timeWork experience placementMonday to FridayUS Department of Veterans Affairs
Providence, RI1 day ago$17.5 - $20 per hour
...Collette customers in an inbound and outbound telephone contact environment. Our Client Care... ...under the Retail division of our Client Care Center. Consistent and flawless execution of the... ...Primary Functions: Answer inbound calls and route to the correct team within the...TelephoneLocal areaRemote workNight shiftWeekend workCollette
Pawtucket, RI2 days ago$144k
...and memos as needed.Screens/receive phone calls in a courteous and timely manner,... ...contact for units, clinics, patients, call centers, Care in the Community regarding various... ...during check-in and utilizing call lists and telephones Veterans before their scheduled visits....TelephonePermanent employmentFull timeWork experience placementMonday to FridayUS Department of Veterans Affairs
Providence, RI22 hours ago- ...by having conversations and referring to bankers. Recommend opportunities with our... ...through face- to-face communication and telephone etiquette. Lead through lobby management... ...established goals. Participate in outbound calling campaigns Transaction Duties - 50% Identify...TelephoneSummer workWork at office
Berkshire Bank
Cranston, RI3 days ago - ...Enter new customers into system and field calls from customers looking for technical... ...Customer Service team for coverage, call center inquiries, order entry and job launch processes... ...as required.QualificationsExcellent telephone etiquette, verbal communication skills and...TelephoneHourly payContract workWork at office
Tegra Medical
Franklin, MA2 days ago - ...involved in giving back to all the communities it serves both through financial support and the volunteerism of its people.The Universal Banker handles all aspects of customer interaction including the sales process and transaction handling. Efforts should focus on building...Full timeWork at officeLocal areaFlexible hours
Bristol County Savings Bank
Attleboro, MA22 hours ago $18.5 per hour
...opportunities, including tuition reimbursement.Work life balance with paid time off, paid volunteer hours, and 11 paid holidays.As a Universal Banker, you are the financial relationship to every customer entering the bank. This position plays a key role in providing retail banking...Hourly payTraineeshipLocal areaDay shiftBluestone Bank
Plainville, MA16 hours ago$500 per week
...completing market research opportunities with independent brands via online or phone. Online studies typically take 15 minutes, while telephone interviews may take 30-60 minutes each session. Compensation varies per study. Please complete your profile to view projects...TelephoneRemote workProduct Review Jobs
Manville, RI22 hours ago- ...support via email, chat, Interactive Banking Kiosk (IBK), and the telephone. Serves as the primary member-facing contact for all credit... ...up support as needed via the telephone channel for the Contact Center Member Service Advisor team. # Analyzes member relationships...TelephoneWork experience placementWork at office
- ...searching for qualified CSRs with people skills and personality. This can be your main gig, your hobby, or a supplemental job. Some job duties include stocking ingredients, receive and process telephone order and cleaning equipment and the facility daily. Domino's PizzaTelephone
- ...Inbound Call Specialist MOO brings brands to life in a sustainable way, with a range... ...We don't believe in rigid, robotic call centers herewe believe in keeping it human, having... ...to the success in meeting SLA for inbound telephone calls. Effectively manages personal time...TelephoneWork experience placementCasual workWork at office
- ...to details, sit, talk, hear, reach, eye/hand coordination, hand and wrist motion and manual dexterity in writing and in the use of telephone, 10-key calculator keypad and computer keyboardOccasionally reach, bend, and lift boxes weighing up to 20lbs.Occasionally walk,...TelephoneFull timeWork at office
Bally's Corporation
Lincoln, RI2 days ago - ...and type on a keyboard. Vision abilities required include close vision and the ability to adjust focus. Communication requirements include the ability to hear and respond to voice and other sounds via the telephone and in small and large settings with background noise....TelephoneFull time
Smithfield Public Schools
Smithfield, RI2 days ago $19 per hour
...Join Our Dynamic Call Center Team as a Patient Care Coordinator!Our growing Ophthalmology practice is seeking an upbeat and ambitious Patient Care Coordinator to join our busy call center. You will be the first point of contact for our patients, ensuring a seamless and...TelephoneWork at officeMonday to FridayReFocus Eye Health
Providence, RI22 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Telephone Banker. Be the first to apply!
