Call Center Telephone Banker
MDA Edge
Call Center Banker (Call Center Specialist)
We have multiple job positions opened for Call Center Banker (Call Center Specialist) and as a Call Center Banker (Call Center Specialist) you will listen to our clients to understand which products and services are best suited for their unique needs while providing an exceptional client experience. Make a difference where it counts. We're seeking skilled sales professionals who can advise and advocate for our client's most important financial needs. Specialists are sales professionals who work in a call center and understand that being there for our clients is our number one priority.
What are the 3-4 non-negotiable requirements of this position:
- Displays passion, commitment, and drive to deliver an experience that improves our clients' financial lives.
- Has a commitment to teamwork and the flexibility to work the schedule, including weekends and holidays.
- Has the ability to engage with clients and seek to understand their needs while actively sharing options using plain language, building rapport, and handling objections.
- Is comfortable receiving ongoing performance feedback and coaching.
- Enjoys ongoing change and learning new technology/processes.
- One year of sales experience with cross-selling, upselling or referring products.
- Has an intermediate level of proficiency with computers.
- Is self-motivated with excellent organizational skills.
- Has strong decision-making and problem-solving skills.
What are the nice-to-have skills:
- Experience in the banking/financial industry.
- Experience working in a call center.
- Experience in telephone sales.
- Experience with multi-solution customer offerings and bundling services.
- Experience working as a Personal Banker managing high-client volume.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Call Center Telephone Banker in Lincoln, RI vacancy
$19 per hour
...relationship opportunities. Provides exceptional service to existing or potential customers in person, electronically, by mail or by telephone while adhering to bank standards and policies. Builds customer rapport in compliance with regulations and bank guidelines....TelephoneHourly payWork at officeLocal areaMonday to ThursdayDean Bank
Franklin, MA5 days ago- ...COMMUNITY LENDING MORTGAGE BANKER WHAT IS THE OPPORTUNITY? This position is responsible... ...and related activities; following up by telephone or electronic mail as needed. Must be in... ...financial and diverse strategy Calls on clients or their designated representative...TelephoneWork at officeRemote work
City National Bank
Providence, RI2 days ago $25 per hour
...Description Starting Salary: $25 / hour and up Citizens Bankers are the face of the branch. They devote their time getting to know their... ...customers with more complex financial needs. You’ll make outbound calls to acquire new customers and schedule financial checkup...TelephoneHourly payLocal areaFlexible hoursAfternoon shiftCitizens Bank
North Smithfield, RI4 days ago$25 per hour
...DescriptionStarting Salary: $25 / hour and upCitizens Bankers are the face of the branch. They devote their time getting to know their... ...customers with more complex financial needs. You'll make outbound calls to acquire new customers and schedule financial checkup appointments...TelephoneHourly payLocal areaFlexible hoursCitizens Careers
Attleboro, MA5 days ago- ...and research requests from customers via telephone and email. Accurately complete and submit... ...customer service. Make outbound calls to patients regarding maintenance medications... ...experience; Medical background, retail and call center experience preferred; Minimum High...TelephonePermanent employmentTemporary workLocal areaImmediate startAfternoon shift
$34.5k
...Sales and Service Banker Santander is a global leader and innovator in the financial services industry and is evolving from a high-... ...grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner...TelephoneHourly payFull timeContract workWork experience placementWork at officeShift workAfternoon shift- ...Patient Service Representative The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community... ...efficient customer service by responding to/handling incoming telephone calls. Duties and Responsibilities: 1. Answer incoming...TelephoneRemote jobWork at officeAfternoon shift
$21.5 - $26.75 per hour
...client inquiries, issue resolution, and referrals to appropriate partners Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences aligned to TD's service strategy Creates personalized, client-first...TelephoneWork at officeAfternoon shift- ...solving. Experience Minimum of 1 year in a customer service or call center environment (call center type environments preferred, if... ...Effective delivery of company products and services (40%) Responds to telephone inquiries and orders from homecare patients and referral...TelephoneDaily paidFull timeWork at officeMonday to Friday
- ...Job Description Job Description Position: Universal Banker l Job Type: Full-Time Department: Branch Administration Reports To: Retail Branch Manager/ 1st VP Manager of Retail Banking ABOUT US: Bristol County Savings Bank, founded in 1846, is...Full timeWork at officeLocal areaFlexible hours
Bristol County Savings Bank
Cumberland, RI20 days ago - Job Summary As a Call Center Representative, you will be responsible for providing exceptional customer service and support through telephone interactions. You will handle inbound and outbound calls, addressing customer inquiries, resolving complaints, and ensuring customer...TelephoneFull timeWork at officeFlexible hoursShift workDay shiftAfternoon shift
$18.5 per hour
...including tuition reimbursement. Work life balance with paid time off, paid volunteer hours, and 11 paid holidays. As a Universal Banker, you are the financial relationship to every customer entering the bank. This position plays a key role in providing retail banking...Hourly payTraineeshipLocal areaDay shiftBluestone Bank
Plainville, MA4 days ago- ...step towards investing in your tomorrow . Shop Local. Bank Local. Work Local. Position Summary: As a Relationship Banker, you'll play a key role in making NESB customers feel welcomed and valued every time they visit one of our branches. Tapping into your...Work at officeLocal area
North Easton Savings Bank
Lincoln, RI3 days ago - ...memos as needed; Screens/receives phone calls in a courteous and timely manner,... ...contact for units, clinics, patients, call centers, Care in the Community regarding various... ...during check-in and utilizing call lists and telephones Veterans before their scheduled visits....TelephonePermanent employmentWork at officeRemote workRelocation packageMonday to FridayFlexible hours
US Department of Veterans Affairs
Providence, RI3 days ago - ...and complaints/appeals in a timely and empathetic manner via telephone or web inquiries Researches of complaints, appeals, claims,... ...preferred Previous customer contact experience (i.e. customer call center, dental office experience, or experience within a similar...TelephoneWork at office
Delta Dental of Rhode Island
Providence, RIa month ago - Member Relationship Advisor I As a Member Relationship Advisor I at Navigant Credit Union, you'll be on the front lines of helping our members with their financial needs and supporting a positive and personalized experience. We're looking for someone to play an active...Telephone
- ...by having conversations and referring to bankers. Recommend opportunities with our... ...through face- to-face communication and telephone etiquette. Lead through lobby management... ...established goals. Participate in outbound calling campaigns Transaction Duties - 50% Identify...TelephoneSummer workWork at office
Berkshire Bank
Cranston, RI5 days ago $24 per hour
..., ACH, and commercial card customers via requests received by telephone, chat, or email. Research and train clients on all products... ...difficult situations. Minimum 5 years of customer service and call center experience; banking experience preferred. Excellent phone...TelephoneHourly pay$16 - $23 per hour
...Toyota of Smithfield - Smithfield, RI 02917 Overview Salary Range $16.00 - $23.00 Hourly Description Retention Center Associate (Call Center) This role is a key member to the Balise Service department with a focus on overall customer satisfaction and retention...TelephoneHourly payFlexible hours- ...Service Inbound, Billing & Customer Support Calls Telemarketing Experience Preferred... ...partner, Parkes & Co., who connects small call center companies, run by people like you, to... ...USB H570e Jabra UC VOICE 150 Hard-wired Telephone and headset (required for Production/Servicing...TelephoneRemote workWork from homeLong distance
$30k - $75k
...about vehicles and services to our customers. Conduct outbound calls to follow up with customers or sales leads. Managing internet... ...close sales Proven experience in a customer service or call center environment a plus Excellent communications skills, both...TelephoneHourly payWeekly payFull timeWork at officeFlexible hours$20.04 - $20.9 per hour
...Nutrition Director and Food Service Supervisor, the Room Service Call Representative is responsible for communicating effectively,... ...effectively communicate by varied means including, but not limited to, telephone, in person, and fax. Physical ability to lift to 50 lbs....TelephonePart timeShift work$18 - $20 per hour
...Collette customers in an inbound and outbound telephone contact environment. Our Client Care... ...under the Retail division of our Client Care Center. Consistent and flawless execution of the... .... Primary Functions Answer inbound calls and route to the correct team within the...TelephoneLocal areaRemote workNight shiftWeekend work$500 per week
...completing market research opportunities with independent brands via online or phone. Online studies typically take 15 minutes, while telephone interviews may take 30-60 minutes each session. Compensation varies per study. Please complete your profile to view projects...TelephoneRemote workProduct Review Jobs
Manville, RI2 days ago$30k
Part Time Teller, Lincoln, RI Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of ...Hourly payFull timePart timeWork experience placementWork at officeShift workAfternoon shiftSantander
Lincoln, RI3 days ago$30k - $47k
Part Time Teller, Lincoln, RI Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of ...Hourly payFull timeContract workPart timeWork experience placementWork at officeShift workAfternoon shiftBanco Santander SA
Lincoln, RI1 day ago- ...memos as needed; Screens/receives phone calls in a courteous and timely manner,... ...contact for units, clinics, patients, call centers, Care in the Community regarding various... ...during check-in and utilizing call lists and telephones Veterans before their scheduled visits....TelephonePermanent employmentFull timePart timeWork experience placementSeasonal workWork at officeRemote workTrial periodRelocation packageMonday to FridayFlexible hours
VETERANS HEALTH ADMINISTRATION
Providence, RI23 hours ago $18.13 - $29.9 per hour
...completions of the responsibilities listed are handled via phone in a call center setting with a high volume of daily calls with the patient and... ...in Brown University Health EPRS tool Strive to answer all telephone calls within five rings, put callers on hold only with their...TelephoneWork at officeShift work- ...traffic rather than waiting for direction. Conduct outbound calling projects and customer follow-up activities during lower-volume... ...1+ years of heavy inbound call volume customer service or call center experience ~ Ability to communicate clearly and professionally...TelephoneWork at officeLocal area
Paraco Gas Corp
Woonsocket, RI6 days ago - ...Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled...TelephoneCurrently hiringLocal area
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Telephone Banker. Be the first to apply!
