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Senior Help Desk Lead - Microsoft 365 & SaaS Support

LawToolBox

LawToolBox in Denver seeks a Senior Help Desk Manager to own the support operation end-to-end for a demanding client base of attorneys, IT admins, and Microsoft Partners. You will drive processes, SLAs, and knowledge-base quality while resolving Tier 2/3 issues across SharePoint, Teams, Exchange, and Entra ID. You bring 5+ years in technical support, deep Microsoft 365 expertise, and a proven ability to lead a support function independently. #J-18808-Ljbffr LawToolBox

Vacancy posted 2 days ago
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