Bilingual Intake Coordinator

Bilingual Spanish Intake Coordinator - San Antonio, TXAre you a detail-oriented professional who thrives in a fast-paced environment and enjoys helping patients receive the services they need? Our client is seeking an experienced Bilingual Spanish Intake Coordinator to facilitate the admission process, coordinate patient services, and ensure an exceptional customer experience from referral through delivery.Best-in-Class Benefits and Culture:Our client values their employees' time and effort. Their competitive compensation, depending on experience, and an extensive benefits package enhance their commitment to your success. Our client's benefits package includes:Comprehensive health coverage: Medical, dental, and vision insurance provided401(k) retirement planLife and disability insurancePaid time off and paid holidaysProfessional development opportunitiesHybrid work schedule eligibilityCollaborative and supportive team environmentPlus, they work to maintain the best possible environment for their employees, where people can learn and grow with the company. They strive to provide a collaborative environment where everyone feels encouraged to contribute to their processes, decisions, planning, and culture.To thrive/succeed as the Intake Coordinator, you should have:High school diploma or GED requiredAbility to type a minimum of 45 WPMStrong customer service and telephone communication skillsExcellent organizational and time management abilitiesExperience using computers and common software applicationsAbility to work independently with minimal supervisionStrong interpersonal and communication skillsAbility to multitask and maintain attention to detail in a fast-paced environmentAbility to learn company-specific technology and software programs quicklyYour responsibilities as the Intake Coordinator will include:Respond to incoming referrals and intake requests from referral sources, agencies, account managers, and patientsVerify demographic, insurance, physician, and delivery informationCoordinate admission and onboarding activities while ensuring appropriate services are providedCommunicate with patients and caregivers to assess ongoing needsObtain and process physician documentation and authorizationsCoordinate with insurance providers regarding eligibility and authorization requirementsDocument and route communications in accordance with organizational policiesConduct patient follow-up and referral status communicationsCollaborate with internal teams, referral sources, and patients to resolve issues and improve service deliveryMaintain compliance with company policies, procedures, and quality standardsPerform additional duties as assignedIf you are looking for an opportunity to contribute to a mission-driven organization while building a rewarding career in healthcare coordination, we encourage you to apply today.Our client is an equal opportunity employer that welcomes and encourages diversity in the workplace. It does not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.