Communications Specialist, Product

Communications Specialist, Product

San Francisco, CA | New York City, NY | Seattle, WA

About Anthropic

Anthropic's mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We're seeking a communications professional to join our team and support external storytelling for Anthropic's products. Reporting into the Product Communications team, you'll partner closely with the product teams behind Claude, helping translate some of the most closely watched product work in AI into something people can understand and trust.

In this role, you'll help craft narratives that make Claude's capabilities accessible and meaningful to the developers and customers who use our products and the journalists and creators who write about them. You'll own communications for feature updates end to end, and provide support on model launches, and flagship product launches.

The ideal candidate should have strong proactive and reactive instincts, genuine curiosity about the products and the technology behind them, and the judgment to handle nuanced, fast-moving topics. You should be able to move fast, think critically, and collaborate across a wide range of technical and non-technical teams. You should know our products well enough to hold a real point of view on them, and treat customer feedback as something to surface back to the teams who can act on it.

Responsibilities

• Own communications for feature updates and launches end to end, and provide strong support on model launches and flagship product launches
• Help surface the launches, demos, and capability stories worth telling, and support the team in finding the right channel for each
• Help develop messaging and draft the materials that carry it press releases, talking points, FAQs, blog posts, briefing docs translating Claude's capabilities into something a user or journalist can actually grasp
• Support relationships with the journalists, newsletter writers, podcasters, and creators shaping how people talk about AI
• Help prepare product and research leaders to be effective spokespeople
• Work across press, social, owned, and community channels, and develop a sense for which lever to pull for each moment

You May Be a Good Fit If You

• Have 58 years of experience in communications or PR with experience at an AI company, research lab, or technical product company
• Are a Claude user across our apps and have a clear sense of what's working and what isn't
• Have experience supporting frontier model launches or technical product launches
• Have existing relationships with reporters and creators covering AI
• Have strong product instincts, and the judgment to read timing and tone when the conversation around AI gets noisy
• Are a clear, concise writer across formats press materials, messaging, briefing docs
• Are highly online and fluent in where technical conversations happen, from developer forums to X to Hacker News
• Are a collaborative team player who works well with others

Logistics

Annual Salary: $265,000 - $265,000 USD

Minimum education: Bachelor's degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any linksvisit anthropic.com/careers directly for confirmed position openings.

How We're Different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact advancing our long-term goals of steerable, trustworthy AI rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come Work With Us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.