Behavioral Health Administrative Specialist

Job Description

Job Description

NOW HIRING: Behavioral Health Administrative Coordinator

Location: Harrisburg, PA (Hybrid – 2 Days Onsite Weekly)
Pay: $24.00/hour
Schedule: Monday–Friday | 8:00 AM – 4:30 PM

Are you an organized professional with experience in behavioral health, human services, or healthcare administration? We're seeking an Behavioral Health Administrative Coordinator to help support statewide behavioral health programs by overseeing provider operations, reviewing data, managing special projects, and ensuring compliance with state regulations.

This is an excellent opportunity for someone who enjoys problem-solving, analyzing information, improving processes, and working with multiple teams to keep programs running efficiently.

This is a hybrid position requiring two days onsite each week in Harrisburg, PA. Candidates must live within approximately one hour of Harrisburg.

Job Duties:

• Monitor provider concerns, serious incidents, and licensing issues.
• Review reports and data to identify trends and recommend corrective actions when needed.
• Help ensure behavioral health programs are operating consistently across multiple regions.
• Review responses to questions and concerns from providers, families, community members, and government officials.
• Lead and support workload managers by providing training, guidance, and ongoing mentorship.
• Oversee appeals, track case information, and maintain accurate records.
• Manage department email inquiries and ensure timely responses.
• Assist with Right-to-Know (public records) requests.
• Create tracking tools, reports, presentations, and process improvements.
• Work closely with leadership on special projects and program initiatives.

Qualifications:

• Bachelor's Degree in Human Services or a related field.
• At least 5 years of experience in behavioral health, healthcare administration, human services, or a related field.
• Previous experience as a Behavioral Health Services (BHSL) Workload Manager is strongly preferred.
• Strong organizational, analytical, and problem-solving skills.
• Experience reviewing data and identifying trends.
• Ability to manage multiple priorities while meeting deadlines.
• Comfortable using Microsoft Office (Word, Excel, Outlook, PowerPoint) and web-based systems.
• Experience creating reports, presentations, and tracking tools.
• Ability to work independently while collaborating with cross-functional teams.
• Leadership, coaching, or training experience is a plus.

Apply today or contact recruiter below if you're ready to join a collaborative team and make an impact behind the scenes of Pennsylvania's behavioral health programs.