NOC Analyst

Job Description: NOC Analyst Location: Columbus, OH (Hybrid) Duration: 6+ Months Job Summary We are seeking a skilled NOC Analyst to monitor, maintain, and troubleshoot network infrastructure to ensure optimal network performance, security, and reliability. The ideal candidate will have strong networking knowledge, hands-on troubleshooting experience, and a background in Level 2 and Level 3 Help Desk/Desktop Support. Experience with Linux administration and system management is highly preferred. Local candidates based in or near Columbus, Ohio, are strongly preferred. Key Responsibilities Monitor and manage network infrastructure to ensure availability, performance, and reliability. Configure, maintain, and troubleshoot network devices, including switches, routers, firewalls, and VPNs. Identify and resolve network issues using diagnostic tools, testing software, and troubleshooting techniques. Provide Level 2 and Level 3 technical support for network, desktop, and system-related issues. Investigate network incidents, determine root causes, and implement appropriate corrective actions. Support network security and reliability by identifying and resolving connectivity and infrastructure issues. Perform system monitoring, incident handling, and troubleshooting to minimize service disruptions. Assist with Linux system administration and related operational tasks, as needed. Participate in an on-call rotation to support network operations outside regular working hours. Work onsite when required for testing, troubleshooting, and other business needs. Required Qualifications Strong experience in network infrastructure management, monitoring, configuration, and troubleshooting. Hands-on experience with routers, switches, firewalls, VPNs, and network diagnostic tools. Strong Level 2 and Level 3 Help Desk/Desktop Support experience. Ability to identify, analyze, and resolve network connectivity and performance issues. Knowledge of network performance, security, and reliability practices. Bachelor's degree in an IT-related field or equivalent practical experience. Preferred Qualifications Hands-on experience with Linux administration and system management. Experience supporting enterprise network and IT infrastructure environments. Strong analytical, troubleshooting, and problem-solving skills. Ability to work independently and respond effectively to technical incidents. #J-18808-Ljbffr Conch Technologies, Inc.