Teller PT

Position Overview As a Teller PT (Bilingual in Spanish preferred) within PNC’s Retail Banking organization, you will provide customer service at PNC’s Young Circle Branch (1837 Tyler St, Hollywood, FL 33020). The role is in‑office and focuses on fostering inclusive teamwork and delivering a superior customer experience. Job Description Deliver a unique customer experience aimed at improving customer financial wellbeing and fostering loyalty. Process a variety of customer interactions efficiently and accurately. Educate customers on alternatives and options for managing financial transactions. Identify banking opportunities during interactions and refer to branch staff as appropriate. Perform lobby engagement activities to connect with customers and position PNC products. Apply product and procedural knowledge to solve customers’ problems. Adhere to all policies and procedures, exercising sound judgment within established limits. Ensure teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Evaluation Criteria Customer Focused – Knowledgeable of values and practices that align customer needs and satisfaction as primary considerations. Managing Risk – Assess and manage risks associated with business objectives and activities in line with PNC’s Enterprise Risk Management Framework. Qualifications Skills and Competencies – Accountability, Customer Experience, Identifying Opportunities, Leveraging Technology, Proactive Sales, Accuracy and Attention to Detail, Effective Communications, Fraud Detection, Managing Multiple Priorities, Problem Solving, Understanding Customer Needs. Work Experience – Roles at this level typically do not require a university/college degree. Prior experience is not required; a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered. Education – No degree required. Certifications – No certifications required. Licenses – No licenses required. Benefits Medical, prescription drug, dental, and vision coverage (includes a Health Savings Account option). Employee life insurance. 401(k) with PNC match, pension, and stock purchase plans. Paid time off: parental leave, up to 11 paid holidays per year, 7 occasional absence days (subject to law). Part‑time employees accrue vacation based on hours worked, usable after 90 days of service. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact View email address on click.appcast.io or call View phone number on click.appcast.io and say "Workday" for assistance. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to relevant federal and state regulations, including the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and FINRA requirements for registered roles. #J-18808-Ljbffr