Bilingual Customer Service Representative
Talent Software Services, Inc.
Job Description
Job Description
Job title : Bilingual Customer Service Representative (Banking Operations)
Duration : 3 months contract
Location: Columbus, OH (Onsite role)
Job Description:
We are looking for entry-level Customer Service Representatives to support customers with account-related inquiries, requests, and issue resolution. This is a high-volume environment requiring strong communication, attention to detail, and a customer-focused approach. Bilingual (Spanish preferred) skills are a plus.
Key Responsibilities:
- Handle customer inquiries via phone and other communication channels.
- Assist with account questions and resolve customer issues.
- Document customer interactions accurately in internal systems.
- Follow established processes and procedures.
- Provide professional and courteous customer service.
Requirements:
- Strong verbal and written communication skills.
- Customer service, call center, banking, retail, or administrative experience preferred.
- Basic computer skills and ability to learn new systems.
- Must be located in Ohio or meet remote-location requirements.
- Comfortable working in a fast-paced, high-volume environment.
Vacancy posted 15 days ago
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