Software Engineer III

Software Engineer IIIPrimary Talent Partners has a new contract opening for a Software Engineer III with our large power and utilities client in Charlotte, NC. This is a 12-month contract with a potential for extension.Pay: $69.00 - $79.00/hr; W2 contract, no PTO, no Benefits. ACA-compliant supplemental package available for enrollment. Candidates must be legally authorized to work in the United States and must be able to sit on Primary Talent Partners W2 without sponsorship.Description: Seeking an experienced engineer to provide application support, maintenance, enhancement, and operational oversight for a business-critical physical security and access management platform. This role requires a senior, hands-on resource who can take ownership of a complex AWS-hosted application and troubleshoot across front-end technologies, cloud services, databases, APIs, identity controls, and physical security integrations. This is not solely a front-end development role or an AWS infrastructure role. The ideal candidate will bring broad application support expertise, strong troubleshooting capabilities, and experience supporting cloud-native enterprise applications across infrastructure, integrations, security, and reporting domains.Core Responsibilities:Provide day-to-day production support for a cloud-based access management platform.Troubleshoot application, integration, and data issues across UI, APIs, messaging, and databases.Support AWS Lambda-based services and release/deployment workflows.Monitor application health, investigate incidents, and drive root cause analysis (RCA).Partner with business stakeholders, vendors, and internal platform/security teams.Maintain technical documentation, runbooks, and support procedures.Support audit/compliance needs and operational reporting.Required Skills (Must Have):Angular and TypeScript (production support and troubleshooting)AWS Lambda (Python and/or .NET)REST API and integration troubleshootingKafkaSQL Server (MSSQL) and PostgreSQLGitHub and GitHub ActionsAWS AI/ML integrations (Bedrock, Textract, Rekognition)Monitoring and incident response (CloudWatch, Dynatrace, Splunk, or equivalent)Reporting experience (Power BI, SSRS, or equivalent), including audit and operational reportingNice-to-Have Skills:AWS services: Connect, Lex, Aurora, RDS, S3, CloudFrontAWS security services: IAM, KMS, Secrets ManagerIdentity and access technologies: Active Directory, Entra ID, RBAC, CyberArkAkamaiTerraform or CloudFormationAutomated testing tools (Tricentis preferred)Industry/Domain Experience (Preferred)Physical security and access-control platform supportIntegrations with systems such as Avigilon, Symmetry, gate controllers, and intercom/callbox solutionsExperience in regulated/compliance-driven environmentsSoft Skills:Strong analytical thinking and advanced troubleshooting/problem-solving abilityAbility to manage multiple priorities in a fast-paced production support environmentClear written and verbal communication with technical and non-technical stakeholdersProven collaboration with vendors, business partners, infrastructure teams, and security teamsSelf-motivated, accountable, and able to work independently with minimal oversightStrong documentation discipline (runbooks, incident notes, RCA, and operational procedures)24x7 production support and on-call participationDesired Candidate Profile:5+ years supporting enterprise applications in production3+ years supporting AWS cloud-native/serverless solutionsStrong analytical troubleshooting and communication skillsAbility to manage multiple priorities and work independentlyPrimary Talent Partners is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws. If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at View email address on click.appcast.io