Quality Assurance

Albany office 540 Broadway 3rd Floor Albany, NY 12207, USA Pay or shift range: $60,407 USD to $145,271 USD This is the target base salary range for this position. When determining compensation, we analyze and carefully consider several factors, including skill set, experience, location, and job-related qualifications. About Us NYSTEC is a nonprofit technology consulting company, advising agencies, organizations, institutions, and businesses since 1996. We’re independent and vendor-neutral, so we have our clients’ best interests at heart. At NYSTEC, we know that we succeed when individuals and teams flourish personally and professionally, so our benefits and perks support that mindset. Join Our Talent Community Interested in future quality assurance roles? We’re always eager to connect with talented professionals. This posting is intended to identify and engage potential candidates in advance of hiring needs. Applications will be reviewed regularly, and qualified candidates will be contacted when a role becomes available. At NYSTEC, consultants at all levels contribute to quality analysis work across a wide range of client projects. In this type of role, you’ll work closely with stakeholders to improve risk management, governance, quality control, quality assurance, and quality improvement processes. Key Responsibilities Evaluate business requirements and project deliverables to ensure clarity, compliance, and alignment with objectives. Develop tailored plans to validate processes, systems, or programs against client standards. Assess functionality, compliance, and overall effectiveness through testing, audits, or structured evaluations. Identify gaps or risks, document findings, and support resolving those issues to strengthen outcomes. Ensure that deliverables meet client expectations, regulatory compliance, and performance standards. Work with stakeholders across functions to communicate results, mitigate risks, and improve processes. Provide actionable reporting, documentation, and recommendations to support continuous improvement. Qualifications Expertise in quality assurance, compliance review, or program evaluation. Ability to analyze requirements, processes, and deliverables. Documentation skills for creating test cases, audit checklists, or evaluation reports. Effective communication and collaboration with stakeholders across technical and nontechnical teams. Attention to detail, organizational skills, and ability to manage multiple priorities. Proficiency with documentation and reporting tools (SharePoint, Word, Excel, dashboards). Advanced Qualifications Familiarity with issue tracking and collaboration tools (e.g., Jira, Microsoft Azure development and operations [DevOps], or similar). Data validation skills, including Structured Query Language (SQL) queries, application programming interface (API) testing, and dashboard reporting. Background in Agile/Scrum or other delivery methodologies. Software testing experience across functions, regression, integration, and user acceptance testing (UAT) phases. Understanding of compliance frameworks (Health Insurance Portability and Accountability Act [HIPAA], International Organization for Standardization [ISO], National Institute of Standards and Technology [NIST]) and regulatory standards. Quality assurance spans a variety of consultancy levels based on experience, skills, and project needs. Anticipated opportunities may fall within a salary range of $60,407-$145,271 per year. When determining compensation, we analyze and carefully consider several factors, including position level, skill set, experience, location, and job-related qualifications. It is NYSTEC's policy to provide equal employment opportunity (EEO) to all individuals, regardless of actual or perceived race, color,, religion, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), age, national origin, ancestry, citizenship status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, military service and veteran status, sexual orientation, marital status, or any other characteristic protected by local, state, or federal laws and ordinances. NYSTEC is strongly committed to this policy and believes in the concept and spirit of the law. Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please contact View email address on click.appcast.io if you require a reasonable accommodation to apply for or to perform this job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr