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Customer Incident Specialist: Resolve & Protect Brand Trust

04 Chipotle Services, LLC

Chipotle Mexican Grill, Inc. is seeking a Specialist, Customer Incident to oversee escalated customer incidents from intake to closure. You will triage, investigate, and document cases, issuing appeasements like refunds or credits within policy thresholds while escalating to the appropriate partners as needed. You will engage with guests diplomatically to ensure a positive experience and mitigate legal and reputational risk. #J-18808-Ljbffr 04 Chipotle Services, LLC

Vacancy posted 3 days ago
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