Electronic Monitoring Installer/Specialist-Appleton, Oshkosh, Green Bay, Sturgeon Bay, Neenah, and Waupaca areas

JusticePoint Job Post

Responsibilities

• Receive service requests from JusticePoint dispatch staff via phone, text, and email
• Maintain inventory of electronic monitoring devices
• Establish location and time for meeting with client and complete service request within 24 hours
• Install/retrieve/troubleshoot electronic monitoring device
• Document all services as required and communicate status of request with contact person/team
• Maintain detailed logs of hours worked and miles traveled utilizing web-based software
• Represent JusticePoint professionally in all client interactions and service locations
• Other duties as assigned

Qualifications and Competencies

• Working knowledge of Microsoft Office (including Outlook, Word, and Excel)
• Ability to work independently and with little supervision
• Willingness to work a flexible schedule, primarily evening and weekend hours
• Proficient oral and written communication skills
• Required attention to detail as it relates to understanding work orders and entering case notes
• Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
• Valid driver's license and automobile with insurance required
• Pre-employment and regular follow up background checks as required

JusticePoint is an Equal Opportunity Employer