Restoration Supervisor / Crew Chief

Restoration Supervisor/Crew Chief

As the front-line representative of the SERVPRO brand, the Restoration Supervisor/Crew Chief demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.

Benefits

• Dental insurance- Available day 1
• Health insurance- Available day 1, with 5 different plans to select from
• Vision insurance- Available day 1
• 401(k) after 1 year with 4% employer match
• 6 paid holidays + 1 floating holiday throughout the calendar year after 90 days
• PTO
• Employee referral program
• Career path planning and training
• Employee recognition programs

Key Responsibilities

• Coordinate and perform production processes as scheduled and ensure quality control
• Manage the customer and client experience and overall customer satisfaction tracked with online reviews
• Communicate clear expectations to restoration technicians and supervise their activities
• Document a detailed and accurate job file to support the services provided
• Manage labor and consumable item usage on assigned projects
• Communicate with restoration project manager and office staff on project progress and issues

Additional Responsibilities

• Communicate and follow all OSHA guidelines for job safety
• Manage assets by protecting and using equipment and materials properly
• Coach and train restoration technicians

Position Requirements

• Valid driver's license
• High school diploma/GED (preferred)
• Must be available to work a rotating on-call schedule
• At least 1 year of experience in commercial cleaning, restoration, or construction
• IICRC certification a plus, not required

Skills/Physical Demands/Competencies

• Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (i.e. crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a Servpro required background check and drug test subject to applicable law.

SERVPRO Team Friermuth supports and hires our military veterans and spouses! All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever. Compensation: $22.00 - $26.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.