Administrative Assistant I

Administrative Assistant IIf you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!We are currently looking for an Administrative Assistant I with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential.For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.Compensation:New hires for this position typically start between $17.30 and $23.35 hourly, depending on factors such as work location, experience, qualifications, skills, competencies, internal equity, and market conditions. While the full pay range is provided to support pay transparency, individual compensation will vary within the range based on these factors.Benefits That Invest in You:At Pioneer, we offer a comprehensive benefits package designed to support your health, financial well-being, and continued growth.Health & Wellness BenefitsMedical coverageDental coverageVision coverageFlexible Spending Account (FSA)Dependent Care Flexible Spending AccountFinancial ProtectionEmployer-provided life insuranceAccidental Death & Dismemberment (AD&D) insuranceDisability coverageInvest in Your FutureFront-Loaded Tuition AssistanceRetirement PlanEmployee recognition programsPublic transportation discountsEmployee Assistance Program (EAP)Join Pioneer and build more than a career. Be part of a team that supports your well-being, recognizes your contributions, and invests in your future.Benefit eligibility, coverage, contributions, and program provisions are subject to the terms of the applicable benefit plans and policies.What you'll doThe Administrative Assistant supports the assigned group with administration duties, they will assist with contract and insurance billing, fee collections, client scheduling and database management. As the Administrative you will ensure provision of quality and cost effective services.Primary/essential duties and responsibilities are but not limited to:Preparing monthly invoices and reports as requested for all contract providersCreating and distributing, prior to designated deadlines, all contractual deliverablesCollecting required data for all quarterly deliverablesAssisting with insurance and private pay billingDatabase entry and management including running reportsDeveloping and maintaining internal tracking systems and reports for QA purposesPreparing professionally written documentation and correspondenceCopying and maintaining forms/documents/new client filesFiling of agency correspondence and assisting with maintenance of clinical recordsPerforming general offices tasks including; answering phones, ordering office supplies, distributing mail, light cleaning, and maintaining and operating copier, fax machine, phone/voice mail systems, and document shredderAssists Director in gathering and analyzing data related to Quality Assurance activities to maintain quality of care consistent with or exceeding Washington State standardsAnalyzes data from multiple data sources as directedPrepares and assists in the preparation of data reporting as directedProviding excellent customer service to staff, clients and community partners.Scheduling client appointmentsMaking appointment reminder calls as neededEngages in clear, consistent, and professional communication with clients, program staff, service providers and community membersWill perform/observe UA screens periodicallyWhat you'll bringHigh School Diploma or GEDAt least one year of clerical/office experienceProficient with Microsoft Excel in addition to other Microsoft Office Suite applicationsExcellent oral and written communication skillsEmployees who operate their own or PHS vehicles on PHS business, must have a safe driving record as defined by PHSEmployees who operate their own vehicle(s) on PHS business must carry auto liability insurance that complies with the requirements of PHSPreferably you'll bringAA degree in office administration, business, or healthcare fieldPrevious experience dealing with medical claims to insurance carriersPrevious experience working in healthcare office or similar setting preferredPioneer Human Services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. EEOC is the Law/EEO Policy StatementPioneer Human Services is a Drug-Free Company