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Remote Senior Borrower Success Specialist

OpenKrill

Upstart is seeking a Borrower Success Associate to help borrowers via email, chat, and phone in a remote, flexible environment. You will resolve complex inquiries, apply established policies, and own cases through resolution with a focus on accuracy and efficiency. You will use Generative AI tools to organize information and draft communications, ensuring quality and borrower-specific alignment. This role supports evening coverage in a digital-first environment. #J-18808-Ljbffr

Vacancy posted 21 hours ago
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