Property Manager

Job Description

Job Description

At Real Property Management Tidal, our proven experience and industry leadership have given us the edge in developing top-tier property management professionals. As a growing franchisee of one of the largest residential management corporations in the United States, we have the training and support to take you from a job to a career. RPM TVA LLC is looking for a motivated and experienced Property Manager to join our team in Newport News, VA! This is an exciting opportunity to take ownership of a dynamic portfolio and make a real impact on residents, properties, and the community. If you thrive in a fast-paced environment and love building relationships, we want to hear from you.

Job Summary

We are seeking a dedicated and experienced Property Manager to join our team to join our growing property management company. The Property Manager is responsible for providing clients with top-tier customer service and excellence in management services. Real Property Management Tidal relies on the Property Manager to demonstrate leadership and create trust with owners and tenants (both current and prospective), as well as contractors and other vendors. The Property Manager instills confidence in our services by taking world-class care of the properties we manage. As a successful Property Manager, your goal is to achieve and maintain high occupancy rates and maximize profitability for clients. This fast-paced role is responsible for maintaining trust and communication with owner, residents, vendors, and maintenance staff. If you thrive in a fast-paced environment and love keeping things running smoothly, we want to hear from you!

Responsibilities:

• Hands-on management of property portfolio and Leasing Activities for the portfolio
• Manage resident relations including lease signings, renewals, and addressing tenant concerns
• Coordinate and work with Maintenance Supervisor on maintenance requests, work orders, and turnovers
• Oversee regular property inspections, enforce community policies, and lease compliance
• Maintain accurate resident records, files, and property management software
• Maintain positive relationships with current tenants, addressing their concerns and resolving any issues promptly
• Oversee and manage Leasing Agent on vacancies, marketing, property tours, applications and leases
• Maintaining an accurate, up-to-date record of available rental properties
• Maintaining regular, close contact with current clients
• Managing portfolio correspondence
• Preparing rental arrears letters and executing appropriate actions against tenants in arrears, delinquency follow up, court filings, and financial reporting
• Attending and participating in office meetings
• Attending and participating in training sessions as directed by the Manager
• Follow all Equal Housing Opportunity guidelines, local laws, and company policies
• Other duties as assigned

Requirements:

• Active Virginia Real Estate License Required 
• Prior experience in property management, leasing, or residential real estate
• Strong knowledge of Virginia landlord-tenant laws and fair housing regulations
• Strong organizational skills with attention to detail with the ability to multitask
• Excellent written and verbal communication skills, customer service, and conflict resolution skills
• Proficiency with property management software (e.g., Yardi, AppFolio, or similar)
• Able to work in a team setting and manage team members
• Stong time management and level of initiative
• Local area knowledge
• Proficiency with email and Microsoft Office applications