PROPERTY MANAGER I

Overview

Gates Hudson is seeking a dynamic and experienced professional to join our team as a Property Manager for one of our properties. As the Property Manager, you will play a pivotal role in overseeing the day-to-day operations and strategic management of the property, ensuring it maintains the highest standards of excellence.

Responsibilities

Key Responsibilities:

• Administrative Management:
  • Adhere to all reporting deadlines and manage an activity calendar to ensure timely task completion.
  • Maintain office files and records in compliance with GHCM's policies and standard business practices.
  • Handle mail and correspondence, providing clerical support including typing, filing, report writing, and answering telephones.
  • Attend Board Meetings as required per Management Agreement and draft occasional requests for proposals from contractors.
  • Submit weekly reports and updated task lists to the Board of Directors, and carry out any additional duties as assigned.
• Budgeting and Financial Management:
  • Ensure routine expenditures align with the Association’s approved budget.
  • Control purchases and use approved vendor lists, processing property invoices as per GHCM's policies.
  • Maintain meticulous records for all on-site transactions.
• Owner/Resident Relations:
  • Maintain a positive customer service approach, promoting goodwill among owners, residents, coworkers, and contractors/vendors.
  • Apply policies uniformly to ensure consistent enforcement for all residents.
  • Handle Owner/Resident requests and issues promptly, following a priority-based system.
  • Coordinate in-unit resident services for efficiency, communicating service schedules, procedures, and costs to participants.
• Personnel Management:
  • Supervise onsite staff, ensuring all deadlines are met.
  • Manage the office work schedule for maintenance, front desk staff, and other applicable staff.
  • Prepare and maintain payroll records and documentation.
  • Enhance skills, customer service attitudes, training materials, and procedural policies in collaboration with contract and/or Association staff.
• Maintenance and Facilities Management:
  • Conduct regular building and ground inspections, provide reports, and dispatch repair orders as necessary.
  • Supervise contractors to ensure compliance with contract specifications.
  • Oversee safety and/or access control equipment, managing contact information and addressing lost or stolen devices.

Qualifications

Qualifications:

• A minimum of 2-5 years' experience in a Property Manager role.
• Excellent leadership, communication, and interpersonal skills.
• In-depth knowledge of property management principles, leasing, and financial management.
• Familiarity with relevant local, state, and federal regulations.
• Ability to analyze complex issues and make strategic decisions to optimize property performance.