Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Im a proud Antigo native, born and raised, and I love serving the community that shaped me. Im a mom to two energetic boys, and family is at the center of everything I do. Im also engaged to an amazing fianc who is a State Farm agent as well, so this business is truly part of our everyday life. Being able to make a difference here at home is incredibly meaningful to me - after all, thats what being a good neighbor is all about.

I graduated from Antigo High School and went on to earn my Bachelors degree from UW Green Bay. I started my journey with State Farm in May of 2020 as an Agent Team Member and opened my own agency in May of 2022. Were currently a growing team of four and are building something special together. Our culture is friendly, laidback, and family-oriented. We work hard, but we also believe in enjoying the process. Flexibility and creating a supportive, family atmosphere are very important to me.

We offer PTO, vacation time, a health insurance stipend, maternity leave, licensing reimbursement, and a strong focus on work-life balance.

Our mission is to serve our community with integrity and heart. Im looking for someone who is personable, upbeat, and confidentsomeone who isnt afraid to ask hard questions or pick up the phone. We want someone friendly, outgoing, loyal, and honest. If you bring energy, positivity, and a genuine desire to help others, this could be a great place to grow your career.

ROLE DESCRIPTION:
Arika Alft - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.