Fuel Delivery Dispatcher

Fuel Delivery Dispatcher - Concord Office Schedule : Monday through Friday, day shift Pacific States Petroleum, Inc. is a leading on-site fueling company that's been serving California and Reno since 2001. We're more than just a logistics company—we're a team dedicated to exceptional customer service and innovative solutions. We started with one truck and a big idea: to provide unparalleled service by empowering our team members. If you're a problem-solver who thrives in a fast-paced environment and wants to be a vital part of a growing company, we want to hear from you. Job Description As a Fuel Delivery Dispatcher , you will be the central nervous system of our operations, ensuring our drivers and customers are supported with seamless logistics and communication. This is a critical role that requires a keen eye for detail and the ability to act with a sense of urgency. Your responsibilities will include: Route Management: Strategically determine and manage daily routes for a group of 5-10 drivers, making real-time adjustments to ensure efficiency and customer satisfaction. Operational Oversight: Monitor driver progress, manage time and attendance, and coordinate daily activities with account managers. Customer and Driver Support: Serve as the primary point of contact for incoming customer calls and driver communications, addressing service requests, issues, and questions effectively. Safety & Efficiency: Actively promote a positive safety culture and work to improve the productivity of our driving staff. Data & Reporting: Monitor fuel prices and loading preferences and assist with data collection for our incentive pay programs. Qualifications Required: Previous experience as a dispatcher or a Class A/B driver. Proven ability to handle multiple tasks simultaneously and maintain composure under pressure. Excellent communication skills with professional phone etiquette. Proficiency in Microsoft Office and the ability to quickly learn new software. A high school diploma or equivalent. Other duties as needed or assigned Preferred: Knowledge of the Concord and Bay Area geography is a significant plus. Compensation & Benefits This is a full-time, salaried position with a starting pay of $75,000 annually . 100% Employee Owned and Operated Company 100% Paid Employee Benefits (Medical, Dental, Vision, Life Insurance) Voluntary Benefits available (STD, LTD, Accident Plan) PTO 401K with 3% contribution after 6 months FSA Account #J-18808-Ljbffr