Jira Administrator

Job#: 3038508 Job Description: Role Jira Administrator Duration Long-Term Contract Location Hybrid Preferred - open to remote for the right candidate Overview The Developer Tools Enablement (DTE) Planning and Integration Team is seeking a highly skilled Jira Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance our Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. Key Responsibilities Configure and customize Jira workflows, screens, fields, and issue types Optimize Atlassian tools to support enterprise-scale usage Manage Atlassian Marketplace applications (evaluation, security, performance) Provide strategic input on platform improvements and long-term roadmap Support Jira Cloud migration initiatives and troubleshooting efforts Manage users, groups, roles, and permission schemes across Atlassian products Ensure proper access control and compliance with audit requirements Build integrations between Atlassian tools and external systems using APIs Develop automation rules, workflows, and scripts (Python/Shell preferred) Create custom solutions where out-of-the-box functionality is insufficient Monitor platform performance and resolve technical issues Identify and address system bottlenecks Continuously improve platform efficiency and reliability Document platform standards, governance, and best practices Conduct training sessions, office hours, and user enablement activities Drive adoption of Atlassian tools across the enterprise Participate in Agile ceremonies including: Sprint Planning Backlog Refinement Daily Stand-ups Retrospectives Required Skills Jira Administration (Cloud) Jira Service Management (JSM) Jira Product Discovery (JPD) Jira Assets (Insight) Strong Jira workflow/configuration experience Atlassian Cloud platform administration REST API integration experience Preferred Skills Python or Shell scripting Atlassian API development experience GitHub / DevOps exposure Google Cloud Platform (GCP) familiarity Atlassian Marketplace app management Experience with cloud migration projects Atlassian Certified Professional (ACP – preferred) Experience & Qualifications 6–10 years IT experience Minimum 4+ years in Atlassian platform administration/development Bachelor’s degree required Strong troubleshooting and root-cause analysis skills Excellent communication and stakeholder management Ability to work across global teams and time zones EEO Employer: Apex Systems is an equal opportunity employer. We do not discriminate based on race, color, religion, creed, sex, age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, disability, or other characteristics protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with applicable law. #J-18808-Ljbffr Apex Systems