Wireless Retail Sales Specialist - Boise, ID

Overview At Consumer Cellular, we are redefining retail. We’re on a mission to be the most beloved wireless company in the nation, and that starts with our people. If you believe work should feel meaningful, relationships should come before transactions, and service should feel human, you’ll fit right in. What You Will Do Brand Ambassador – Create a welcoming, comfortable store environment where every guest feels valued by modeling positivity, professionalism, and our core belief that happy employees make happy customers. Relationship Builder – Build meaningful connections with guests, team members, and field leadership through active listening and thoughtful conversation. Guide interactions toward solutions that meet guest needs while supporting store performance goals and building loyalty. Product and Services Enthusiast – Confidently sell devices, plans and services, translating technology into simple, real‑world conversations. Stay current on promotions, product updates, and tools, consistently working toward individual and team performance goals. Account Management – Manage guest appointments and proactively review customer accounts to recommend the best plans and offers. Serve as a problem‑solver and investigator, ensuring accounts are accurate and well‑documented while delivering a seamless, professional experience. What You Will Need High school diploma required. Minimum 6 months of retail customer service experience (wireless sales experience preferred). Demonstrated ability to meet or exceed sales goals. Experience operating a POS system with strong attention to transaction accuracy. Proficient with Microsoft Office (Word, Excel and PowerPoint). Flexible availability, including evening and weekends. Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items. Requires the ability to move around the store, assist customers and maneuver merchandise when necessary. Pay & Benefits Wage for this position is between $17.50 - $18.50 per hour, plus uncapped commission. Minimum salary: $36,750 Maximum salary: $46,200 Competitive base pay with potential for shift differential, overtime and bonus pay. Bonus eligibility subject to active employment and compliance with company policies. Medical insurance (98% company-paid for full‑time employee only coverage). Dental and vision insurance (100% company‑paid for full‑time employee only coverage). 401(k) company match of 100% up to 6% of your pay. Discounted Consumer Cellular wireless phone plan. Paid Time Off (PTO) available following a 30‑day waiting period. 6 company‑paid holidays plus 16 hours of floating holiday accrual per year. Flexible Spending Accounts for health care and dependent care expenses. Life and AD&D insurance equal to 1x your annual earnings (100% company‑paid). Long‑Term Disability insurance (100% company‑paid). Employee Assistance Program (100% company‑paid). Education reimbursement. Employee rewards program. Accrue up to 40 hours in 1st year for hourly positions and up to 120 hours for salaried positions. Additional Requirements Pre‑employment background check and drug screen required. Primary location: Boise, Idaho, United States. Job title: Retail Associate. Schedule: Full‑time. Travel: No. Job posting date: May 15, 2026. Unposting date: May 21, 2026. #J-18808-Ljbffr Consumer Cellular, Inc.