Market Support Specialist - Southern California

Hi! We're an industry-changing, no-waste plant-based food-tech startup on a rapid growth trajectory, looking for an energetic and organized professional to help expand our presence in specialty coffee shops. Our innovative machines make fresh plant-based milks and lattes directly in cafés, smoothie shops, and matcha bars across the U.S. We're passionate about creating better-tasting plant-based food without gums or fillers while dramatically reducing packaging waste. We're hiring a Market Support Specialist to support and grow our café network in California. This role is primarily focused on managing and strengthening relationships with our 200+ existing partners while supporting our regional shipping hub and introducing new partners to Numilk. Job Responsibilities Partner & Account Support Serve as a point of contact for existing café partners Support customer service and issue resolution in field Onboard customers including machine and product set up onsite Help maintain CRM records and account tracking Provide support at our Los Angeles warehouse as needed Market Development Help introduce our product to potential new café partners Support demos & product tastings Assist with occasional outreach to local coffee shops The Ideal Candidate Has barista, café, or hospitality experience Is interested in sales, startups, or food technology Is comfortable working independently and managing their schedule Is organized, proactive, and detail-oriented Brings a positive, collaborative, and growth-oriented mindset Has a team-first mentality and enjoys working in a fast-moving startup environment Bonus if you: Barista experience or familiarity with café workflows Experience with coffee equipment or beverage programs Previous exposure to startups or early-stage companies Interest in plant-based food innovation and sustainability Requirements 1-3+ years of experience in coffee, hospitality, foodservice or sales roles Strong communication and relationship-building skills Ability to work independently in a field-based role Comfortable learning new tools and systems Proficiency with Google Workspace, Microsoft Office, and CRM tools Valid driver's license and reliable vehicle required Willingness to travel locally within the LA market Compensation $50,000 - $65,000 per year Total compensation package includes performance bonuses, benefits, paid time off, and opportunities for advancement. Job Type Full-Time (part-time candidates considered) Location Los Angeles. Remote / field-based within territory. Benefits Health insurance Dental insurance Vision insurance Paid time off Schedule Monday through Friday Occasional weekend work as needed Applicants with criminal records are encouraged to apply. #J-18808-Ljbffr Dailycoffeenews Company