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Customer Service Representative - State Farm Agent Team Member

Greg Butler - State Farm Agent

Job Description

Job Description

Benefits:

  • Health Insurance Contribution
  • Life Insurance
  • Bonus based on performance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Greg Butler - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 

RESPONSIBILITIES:
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Scan and attach documentation to correct departments.
  • Maintain accurate records of customer interactions.
  • Answer and process billing inquiries.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Proactive in problem solving.
  • Self-motivated
  • Dedicated to customer service
Vacancy posted 15 days ago
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