Vendor & Workforce Management Lead (Utility Contact Center)
Liberty Utilities
Liberty Utilities in Londonderry, NH is seeking a Manager, Vendor & Workforce Management. This role focuses on optimizing the performance of contact center operations serving gas and electric customers. Candidates should have a Bachelor’s degree and 5+ years of experience in a utility contact center. Responsibilities include managing vendor relationships and compliance, developing insights from operational data, and driving continuous improvement within the team. Benefits include a company-funded pension program, 401k match, and comprehensive insurance coverage. #J-18808-Ljbffr Liberty Utilities
Vacancy posted 3 days ago
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