Manager, Solutions Architects - Commercial

Manager, Solutions Architects - Commercial Remote, North America GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100 trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high‑performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co‑create the future with us as we build technology that transforms how the world develops software. An overview of this role As the Manager, Solutions Architects for our Commercial team in North America, you'll lead a distributed group of intermediate and senior Solutions Architects serving commercial / mid‑market customers. You'll guide your team to act as trusted advisors to GitLab prospects and customers, helping them validate GitLab's Enterprise Edition as the right technical and business solution and supporting successful adoption of the GitLab platform across the entire software development lifecycle. You'll hire, coach, and retain a high‑performing team, set clear expectations, and be accountable for how your team runs complex technical evaluations, articulates business outcomes, and collaborates with Sales, Engineering, Product Management, and Marketing. You'll model the work of a Solutions Architect yourself, from solution design through technical presentations, so your team is equipped to drive meaningful customer change with GitLab. What you'll do Lead a distributed team of intermediate and senior Solutions Architects. Coach, mentor, and develop team members through regular feedback, career support, and skills development in both technical and consultative areas. Grow and retain a high‑performing team by hiring thoughtfully, onboarding effectively, and fostering an inclusive, results‑focused culture. Guide by example by engaging in key customer opportunities as a Solutions Architect, from discovery through technical validation and successful adoption of the GitLab platform. Drive the quality and consistency of technical evaluations, demos, and proofs of concept so that GitLab solutions clearly address customer business and technical requirements. Collaborate closely with regional sales managers on territory strategy, account planning, and forecast support to ensure alignment between technical and commercial motions. Partner with Product Management, Engineering, and Marketing to share field insights, influence the roadmap, and improve messaging around GitLab's Enterprise Edition and platform capabilities. Own team execution by defining and tracking key performance indicators, and communicate progress, risks, and priorities clearly to your team, peers, and leadership. What you'll bring Experience mentoring and developing technical team members, including giving and receiving constructive feedback. Experience managing or leading technical pre‑sales or information technology professionals. Ability to collaborate effectively with other managers and cross‑functional partners to plan and execute sales and go‑to‑market strategies. Strong technical presentation and communication skills, with the ability to engage both technical and business stakeholders. Knowledge of the end‑to‑end software development lifecycle, including modern software development or operations practices. Understanding of continuous integration and continuous deployment concepts and their impact on customer outcomes. Familiarity with cloud computing concepts, related technologies, and common customer adoption patterns. Ability and willingness to travel in line with business needs and the company's travel policy, and openness to learning and using GitLab and related tools, including through transferable experience from adjacent domains. About the team The Commercial Solutions Architect team partners with our mid‑market customers to design and validate technical solutions that drive successful adoption of the GitLab platform. This role leads a group of intermediate and senior Solutions Architects across the United States and Canada, working closely with Sales, Engineering, Product Management, and Marketing to support complex evaluations and long‑term customer outcomes. We operate in a fully remote, asynchronous way across North America, using GitLab and our handbook‑first approach to stay aligned on strategy, share technical best practices, and continuously improve how we support the sales cycle. Key opportunities for our team include deepening technical adoption of GitLab Enterprise Edition, connecting customer business goals with architectural recommendations, and serving as strong product advocates in the field. The base salary range for this role’s listed level is currently for residents of the United States only. This range reflects the role's base salary rate in locations throughout the US. Salary ranges are determined through interviews and a review of education, experience, knowledge, skills, and abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and armed forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See GitLab’s EEO policy and EEO is the law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process. #J-18808-Ljbffr GitLab