Business Analyst - Remote

Genesis10 is currently seeking a Business Analyst - Remote for a 12+ month contract position with a Major Healthcare Company located in Eagan, MN. Compensation: $64.00 - $74.00 per hour, W2, based on qualifications Position Overview: We are seeking an experienced Business Analyst with a strong healthcare background to support business process improvement and technology implementation initiatives. This individual will partner with business stakeholders, clinical teams, and technical resources to gather requirements, document workflows, and support system implementation activities, particularly within healthcare payer operations like Utilization Management (UM) or Care Management (CM). Key Responsibilities: Collaborate with business, clinical, and technical stakeholders to gather, analyze, and document business and functional requirements Conduct discovery sessions to understand current-state processes and define future-state workflows Develop business requirements documents (BRDs), functional requirements, user stories, process maps, and workflow diagrams Document end-to-end business processes, including decision points, approvals, escalations, and operational workflows Translate business needs, clinical policies, and regulatory requirements into clear, actionable system requirements Identify process gaps, inefficiencies, and opportunities for workflow improvement and automation Partner with technical and configuration teams to validate that system functionality aligns with business requirements Support data mapping, system integration, and configuration validation activities Maintain requirements documentation and traceability throughout the project lifecycle Collaborate with testing teams to develop test scenarios, support User Acceptance Testing (UAT), and assist with defect resolution Coordinate with cross-functional stakeholders to manage requirements, resolve issues, and support implementation readiness Assist with go-live activities and post-implementation support Primary Requirements: Experience as a Business Analyst within a healthcare payer, health plan, or managed care environment Knowledge of healthcare operations, particularly Utilization Management (UM), Care Management (CM), and/or Member Appeals Demonstrated experience gathering and documenting business and functional requirements Experience developing BRDs, FRDs, user stories, workflow diagrams, process maps, and requirements traceability documentation Experience supporting technology implementations, system enhancements, or business process transformation initiatives Ability to translate complex operational processes into clear, testable requirements Experience collaborating with business stakeholders, technical teams, and subject matter experts Experience supporting system testing, UAT, and defect management Strong analytical, problem-solving, communication, and organizational skills Experience with Jira, Confluence and Agile delivery Desired Skills: Familiarity with healthcare regulations and industry standards, including CMS and NCQA requirements Experience with healthcare management systems or enterprise healthcare applications Understanding of healthcare system configuration, data mapping, and integration processes Experience with requirements management and process mapping tools such as Azure DevOps, Visio, or Lucidchart Experience supporting large-scale healthcare technology implementations or process improvement initiatives Only candidates available and ready to work directly as Genesis10 employees will be considered for this position. If you have the described qualifications and are interested in this exciting opportunity, please apply! Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years Access to an experienced, caring recruiting team (more than 7 years of experience, on average) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all of our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. #DIG10-MN